Do you know what your developers are up to? Whether you’re working in a tech company or an organization with a software development arm, you’ll need to collaborate with developers. These collaborators are some of the most specialized, hard-working people you can find, but their work is often the most siloed. But because their work is so essential, people throughout the command chain need updates on development work. New to Unito? Check out our Jira + Notion integration overview. Otherwise read on below to find out how you can sync Jira issues to Notion pages automatically in real-time.
Why report on development work from Jira to Notion?
Developers are incredibly siloed. Their tools are intensely specialized, and they’re not usually a good fit for other teams. That means developers usually have their own tool stack, while the rest of the organization uses a separate work hub.
Without the right integration, working with developers can be tough. You need to use emails, meetings, or chat messages just to get in touch with them. If you’re an individual collaborator who needs updates on a specific task, you can probably get by. If you’re a stakeholder with dozens of things to take care of, you don’t have time to crawl through emails for the right update.
In Unito’s Report on Reporting, 82% of people surveyed said their reports led to actionable insights at least most of the time. With the right report, a development team can easily communicate updates, workload, and find the weaknesses in their workflows. But reporting involves a ton of manual work, it means consolidating data from multiple sources, and it’s a huge time-sink.
Why integrate Notion and Jira with Unito?
Mainly because this combo means you don’t have to build manual reports.
Notion might just be one of the most flexible work management tools out there. Users can build wikis, databases, spreadsheets, project management platforms, and more. With its simple interface, you don’t have to be a technical user to get the most out of this platform. For this use case, a Notion database is a simple way to collect information from Jira and turn it into a quickly digestible overview.
Unito is a no-code tool with the deepest two-way integrations on the market. Build flows between tools and you can sync crucial data back and forth between them. No more copy-pasting and no more status meetings. Unito enables you to build powerful reports in Notion that are automatically updated with information from Jira or other work tools.
Here’s what that looks like with Unito:
Step 1: Connect Notion and Jira to Unito
- Login the Unito App and click + Create Flow.
- Now, click Start Here to connect your tools. Follow the on-screen instructions to authorize Jira and Notion. If you need help with, here’s a breakdown of every permission needed by Unito.
- Next, select +Add a tool to this flow in either column. Then, +Choose account to specify the Jira project and Notion page you plan on syncing. The order in which you connect them doesn’t matter.
- Click Confirm.
Step 2: Set a flow direction between Jira and Notion
Now it’s time to set up flow direction. For most use cases, a two-way flow is useful for keeping your work apps or tools updated in real-time by automatically creating new work items (issues or table rows) based on activity.
In a reporting situation, you don’t want new Notion rows to be replicated in Jira, so choose a one-way flow:
Step 3: Set conditions to specify which issues to sync from Jira to Notion
After choosing flow direction, you can set up rules to filter out Jira issues you don’t want to see in your report. You could filter out issues with specific assignees or labels, for instance. This part is entirely up to you. In our demo, we’ve chosen to sync specific issue types from Jira to Notion.
Simply select Add a new trigger to begin.
When you’re finished, your rules will look something like this:
Step 4: Select which fields to keep in sync between Jira issues and your Notion page
Fields represent the details of your Jira issues and Notion rows. This includes: assignee, issue number, due dates, status, label, etc. Typically we can either auto-map our fields or go with a DIY approach. Due to limitations in Notion, we’ll need to map our fields manually.
Now it’s time to customize your field mappings. Click on + Add mapping to pick individual fields in Jira that will sync over to Notion. If you’re using our Notion template for Jira, then your Notion fields are already named after their counterparts in Jira. Here’s what our completed set of field mappings looks like:
Any field with a gear (or cog) icon allows you to specify individual values for fields with multi- or single-select options, such as: status, priority, label, etc.
Exact mappings might vary for your use case, but this is generally what you want.
Your fields should be mapped for two-way updates. Even if you don’t want new Jira issues to be created when you add new rows in Notion, you still want everything kept updated in both directions. This allows stakeholders to change labels, add comments, and more in Notion, knowing everything will be synced over to Jira.
You can learn more about field mappings here.
Click Confirm when you’re ready to continue.
Step 5: Save, close, and launch your Jira to Notion integration
And that’s it! Just like that, you’ve built a two-way flow to automate issue creation between Jira projects with Unito!
If you’ve followed the steps above, your flow will now:
- Create new rows in Notion based on Jira issues matching your set of rules.
- Keep those issues and Notion rows updated automatically in a live two-way sync.
Here’s a side-by-side look at our demo’s Jira issue synced to Notion with Unito based on the rules and field mappings above:
Once all your fields are mapped, you’re done! You can launch your flow and watch as Jira issues get synced over to Notion. Build flows for other Jira projects, and you could have a single Notion database become a report for everything your development team is doing.
Essential Unito features for this use case
One-way create, two-way update
That’s the term we use to define the flow we just set up in the previous steps. By customizing your flow with this feature, you make sure all information is kept updated across both tools without the creation of new work items. This is especially important if you sync multiple Jira projects to a single Notion database — otherwise you’ll get Jira issues traveling from project to project.
Jira uses custom fields to give users more control over their projects. With Unito, you can sync these fields from Jira to other tools — and back — so that you don’t lose the customizability of your tools. You can sync up to one custom field with a Team plan, and unlimited custom fields with the Company and Enterprise plans.
For many integration solutions, you’re a bit stuck with what the tools give you. That makes it tough to truly recreate the environment from one tool in the other. Unito lets you customize your field mappings so that isn’t the case. When you’re using a flexible tool like Notion, that’s essential.
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Building a development report in Notion
Because Notion is so flexible, you can build your report any way you want. Or you can use the template we’ve already created specifically for this use case. The columns in this template replicate the most valuable Jira fields to give you a better idea of what’s going on. Let’s go over them.
- Issue summary: A title field in Notion that will pick up the name of a specific Jira issue.
- Issue number: Issue numbers are used as shorthand in Jira for quick reference. In Notion, this is a number field.
- Issue type: There are four main types of issues in Jira. Tasks represent pieces of work that need doing, while bugs are for tenacious software problems. Epics and stories are used to direct software work. This is a select field in Notion.
- Priority: How important is this issue? Another select field, here.
- Status: How’s progress on the issue? This select field in Notion can also be used to create columns for a Kanban board.
- Due date: When’s it due? A date field.
- Assignee: See who’s responsible for a specific issue using a person field.
- Labels: A multi-select field that can be used in a myriad of ways, like determining which part of a software project is touched by an issue.
- Estimated and time spent: Two number fields used to see how much work is going into specific issues.
- Link to project: This URL field will let you go to an issue’s Jira project in a single click.
Once you’ve found your way around this database, you can also create alternate views for your use case. You can filter by specific fields, sort issues how you like, and more. We’ve created a few alternate views for demonstration purposes, like the Overdue Bugs view, which automatically filters Notion rows that have due dates earlier than the current date.
What’s next after you sync multiple Jira projects with Unito?
- Unito’s flow duplication feature lets you copy existing flows, keeping your rules, mappings, and many other settings intact. This allows you to sync multiple Jira projects to a master without starting each flow from scratch.
- Browse more templates and onboarding tutorials.
- Promote collaboration between technical and non-technical teams by syncing Jira with Trello, monday.com or Asana.
- Read a case study from a Unito user who did just that.
- Build an automated ticket escalation queue from Jira Service Management to Jira Cloud.
- Connect your Notion pages to Google Calendar