An item in sync is any work item that is kept updated by Unito as part of a flow. Items on both sides of the flow are counted, and if an item is synced as part of multiple flows, it is counted multiple times. Examples of items include Trello cards, Asana tasks, and Google Sheets rows.

To figure out how many you will need, you can start your free Unito trial. After setting up your flows, you'll see an active count of how many items you have in sync. There is no limit to the amount of items you can sync during the trial. You can learn more about how we count items in sync here.

Let us know if you have any questions and we'll be happy to help.

A flow links two projects, boards or folders. It defines which work items are synced across them (and how they're updated). A flow can run manually at the click of a button or automatically. Flows that sync automatically are active flows.

You can create any number of manual flows, but your plan determines how many active flows you can have. To be clear, we count actual flows, not individual projects, boards or folders. If you sync two projects together, that counts as one flow. The number of flows you need will depend on your use case.

That depends on what you're trying to accomplish. Here are a few things to keep in mind as you choose your plan:

1. How many items in sync are you going to need? You can use your trial to find out.
2. How many flows will you need? You'll need to think about how you plan to use Unito.
3. Will you need to sync sub-items (subtasks, checklists, etc.)? This is only available with Team plans and up.
4. Will you need to sync custom fields? Team plans support one custom field mapping, while Company plans allow unlimited custom fields.
5. How many synced fields do you need? Personal plans only include four field mappings.
6. Do you need live updates? Only some plans offer this.
7. Do you need a custom contract for procurement and security requirements? You will need to look at our Enterprise options.

Each plan tier has a different set of features, which you can view in the feature comparison table.

Our pricing is separated into three different tiers: Personal, Team, and Company. Each tier supports different features, like custom fields, subtasks, or live updates. Pricing plans scale within these tiers. The primary limit for these plans is items in sync, which is explained here. Other limits — like the number of active flows — also scale with your plan.. You can see these in the detailed feature comparison table.

We have a wonderful support team that is available to help you with whatever you need! You can drop us a line through our contact page and we'll be happy to help.

We use Stripe as our payment processing platform, which means we accept all major debit and credit cards in most countries.

All plans offer a 20% discount if you pay annually rather than monthly. If you're a non-profit, you can contact our team to talk about what they can do. We don't currently offer student or any other type of discounts.

You can change your plan during your subscription, assuming you aren't using features that aren't available in the plan you want to switch to. If that's the case you'll have to stop using those features first. When you switch, any unused time on your previous subscription will be prorated and added as a credit to your new one.

You can always change your credit card information, billing information, and billing email from the Workspace Settings when logged in to the app.

You'll get a warning in the app and via email. These notifications will also tell you which plan you'll need. If you continue to be over the limit, you'll be upgraded to the appropriate plan.

At Unito, keeping your data secure is a top priority. We have a whole article about it here! In addition, Unito is SOC 2 certified. You can learn all about what that means here.

We have a free 14-day trial where you can experience the full functionality of Unito, and get comfortable setting up your workflow. After that, you'll need to choose a paid plan.

If you decide to cancel, your subscription won't be renewed at the next billing date, and you'll lose access to Unito until you subscribe again.