How does Unito determine who a "team member" is?
A team member is anyone who, in the last 30 days, has interacted with or viewed a task that Unito has synced. Unito bills you based on the size of your team over the last 30 days, so if you change teams or projects, your pricing plan will update to reflect that. Individuals are only counted once no matter how many projects or apps they work with. If you have any more questions let us know and we'll be happy to help. :)
How often does Unito sync platforms?
Unito looks for differences between the data stored on each platform in a sync every 5 minutes. When doing an initial import, though, it can take a few checks to find all of the data that needs to be moved from one platform to the other, so give it up to 30 minutes for large projects to get all synced up on the first connection.
What are Single App, Two App and Multiway Syncs?
There are a number of ways Unito can create custom workflows for your teams. They range in complexity from Single App Syncs (which connect two projects in the same tool) to Two App Syncs (connecting a project in one tool with a project in another tool and syncing them) and finally to Multiway Syncs, where the sky's the limit and you can connect any number of projects and apps into any workflow that you like.
Can I get more help?
You certainly can! Email us at [email protected]
and we'll be happy to get your problems sorted out right away.