Resolve customer issues faster and improve retention with automated 2-way workflows between ticketing apps, CRMs, software development tools, and more.
Set simple rules in Unito to assign tickets or tasks from support to engineering or IT and back.
Loop in anyone to help with customer tickets as fields update in real-time.
Sync tickets from all tools to a master repository for enhanced visibility.
"The most successful businesses understand the importance of infusing great customer experiences into everything they do. Unito is key to helping companies provide the best customer service experiences by keeping people in sync as they collaborate across tools and teams."
Connect all your tools, then watch Unito keep them up-to-date in real time.
Set custom rules to sync the tasks you want with the data you need, including custom fields!
Stay updated automatically as Unito keeps your tickets in sync with unlimited changes.
“It gives better visibility to the executive users and the project managers. It's really going to enable us to have more clarity in our reporting and collaboration between teams.”
Chris Adams, IT Administrator, Hope International
