Sync Azure DevOps + Zendesk with Unito
With a little help from Jeremie Ponak - Product Marketer at Unito - learn how to set up a Unito two-way flow to sync Azure DevOps issues with Zendesk tickets.
Azure DevOps two-way integration
Establish deep two-way workflows between the apps and tools you use. Unito syncs work items back and forth between Azure DevOps and your other work software based on simple rules and filters set by you.
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Two-way integrations between Azure DevOps and your other tools
Unito connects your Azure DevOps projects with your other tools and keeps everything in sync. New work items and their updates flow seamlessly back and forth between Azure DevOps and the rest of your stack.
Define how and what information is synced
You determine exactly what information flows from your Azure DevOps projects to other tools and vice-versa. Create rules and filter project work items based on your requirements, so only the right information is shared. Then, define how fields are mapped between your tools, so everything is always where you need it to be.
"Finally a platform that delivers sophisticated two-way sync between DevOps, Jira, Git, Trello, and Airtable. Keeping PM and dev tools in sync is a major hassle and Unito takes the pain away from the process. Before discovering Unito I'd tried Zapier and Power Automate, but they're only good for one way integrations unless you start chaining them together."
Gain an extra work day with Unito
"Unito allows to have the right project management tool and the right development tool so our teams can do what they need to do without changing the way they work."
Unito syncs the following Microsoft Azure DevOps fields:
| Work item fields |
One-way
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Two-way
|
|---|---|---|
|
Acceptance criteria
|
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Assignee
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|
Swimlane
|
||
|
Boolean (custom field)*
|
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|
Updated at
|
||
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Comment
|
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|
Created at
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||
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Datetime (custom field)*
|
||
|
Description
|
||
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Due date
|
||
|
Effort
|
||
|
Unique identifier
|
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|
Identity (custom field)*
|
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|
Integer (custom field)*
|
||
|
Picklist (custom field)*
|
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|
Remaining work
|
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|
State
|
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|
Story points
|
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|
Text (custom field)*
|
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|
Tag
|
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|
Target date
|
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|
Work item type
|
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|
Title
|
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|
Link to issue
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* Custom fields are only available with certain Unito plans. Visit our pricing page for more information.
See everything Unito's Azure DevOps integration can do in the Unito Help Center.
