How to Easily Integrate Jira with Wrike | 2-way sync | Unito
How to Easily Integrate Jira with Wrike

How to Easily Integrate Jira with Wrike

Published in Apps on , last updated .

This guide will show you how Unito can integrate Jira with Wrike in an automated two-way sync between issues and tasks. Similar steps will apply to other project management tools synced to Jira, including: Asana, Trello, monday.com, ClickUp and more. There are two main goals of this integration:

  • Create issues in Jira based on specific tasks in Wrike with matching fields, e.g., descriptions, titles, attachments, etc.
  • Maintain a real-time two-way sync between these tasks and issues so that teams can continue to work and share their progress automatically without notifying others manually.

Here’s an example of what our completed integration with Unito looks like:

Wrike Jira two-way sync with Unito
Our Wrike interface after syncing with Unito.
Jira issue synced to Wrike with Unito
One of our Jira issues after syncing with Wrike.

Why integrate Jira with Wrike?

Integrating Jira and Wrike with Unito can help teams that aren’t familiar with Jira collaborate more effectively with a development team. This can be especially useful for project managers trying to manage technical and non-technical projects at the same time without needing to switch back and forth between each tool. You can triage development requests from Wrike to Jira, align on feedback, or extend visibility to stakeholders.

See how it’s done:

Before we begin integrating Jira and Wrike with Unito:

  • The Jira account connected to Unito must have administrator access with global permissions.
  • You’ll need to configure Jira for Unito access before building your flow, if you have not previously done so.
  • You may want to create a planning folder in Wrike to act as a workspace for anything you want to plan, track and coordinate. Move or tag any relevant Wrike projects over to your planning folder. This will, of course, include the Jira projects we’ll be syncing.

Step 1.  Integrate Jira and Wrike with Unito

Navigate to the Unito App and select +Create Flow. On the next screen, select Start Here to connect Jira and Wrike. Choose the accounts you wish to connect to Unito. Then, specify a single Wrike folder and Jira project.

Integrate Jira and Wrike with Unito
Note: The accounts you connect must have access to the folder and project you want to integrate.


When you’re ready, select Confirm.

Step 2. Choose a flow direction between Jira and Wrike

Select the arrow that points from Wrike to Jira.

Since we only want to automate creation of Jira issues and not Wrike tasks, we’re setting up a one-way flow.

Choose a flow direction between Jira and Wrike Unito Two Way Sync
As you’ll see in Step 4, we’ll later use a two-way flow for individual fields in our tasks and issues so that information between.

Select Confirm when you’ve chosen a flow direction. 

Learn more about flow directions.

Step 3. Set up rules to sync Jira issues and Wrike tasks

Select Add a new trigger to begin setting your rules. There can be some variability here depending on your particular setup in each tool.

This is where we can set up triggers to determine what actions taken in Wrike will cause new issues to appear in Jira, and where.

Set up rules to sync Jira issues and Wrike tasks Unito Two Way Sync
In this example, we’ve established a set of rules to create Jira issues in our Product Roadmap ONLY when an open Wrike task is in our specified “Feature Requests” folder or subfolder with the status: New, In Progress, or On Hold.

Find out more about setting rules.

Step 4. Set up field mappings to sync between Jira issues and Wrike tasks

Next, you’ll be asked whether you want to set up your fields from scratch or let Unito do so automatically. If you select auto-map, you can change any mappings you want or add custom fields. If you’d rather DIY and know exactly how you want your fields mapped, start from scratch.

Your fields will be automatically mapped for two-way updates. That means any changes in one project will be applied to the other. You can adjust any or all fields to sync one-way in either direction if you prefer. That would mean only the source field will change information in the destination field.

Select + Add mapping, then Select a field in both Jira and Wrike to pair two fields together.

Choosing fields allows you to carefully select which details are synced between Jira and Wrike. Each field can be synced one-way in either direction or bidirectionally.

Set up field mappings to sync between Jira issues and Wrike tasks Unito Two Way Sync
You can select the gear icon to modify the values of applicable fields.

The above example shows you all the fields you need to map to match our demo’s use case. As you can see, comments in Wrike become comments in Jira, subtasks become subtasks and so on. Choosing a flow direction for each field mapping determines whether or not changes in one tool will be reflected in the other.

Learn more about Field Mappings

Click Confirm when you’re satisfied with your field mappings to proceed.

Step 5. Save and close

And that’s it! You’ve just completed a flow between Jira and Wrike. Congratulations!

If you’ve followed the steps above, your flow will now: 

  • Create an issue in Jira based on Wrike tasks in our “Feature Requests” folder.
  • Enable technical and non-technical teams to collaborate between Wrike and Jira with a better view on task progress.

If you have any questions, don’t hesitate to reach out and let us know. 

What’s next after integrating Jira and Wrike with Unito?

Now that you’ve set up your integration between Wrike and Jira, you can duplicate this workflow to also submit bug reports from Wrike simply by changing the “feature request” label in the rules section to “bug reports.” Otherwise, here are a few additional Unito use cases you might be interested in:

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