Unito Product Updates: A Master List

Unito Product Updates

Unito isn’t, and will never be, finished. We’re always working to improve, and this is often driven by recommendations from our awesome users. A ton of updates and changes, big and small, are rolled out each month that we don’t want you to miss! This post will be updated on an ongoing basis to capture all of those changes, so be sure to check back in for the latest.

August 2019 updates

Sales teams rejoice! Unito releases HubSpot integration

An effective sales team depends on the support of the entire organization. From creating sales collateral to developing new features, all teams have a role to play in the sales process. Now, it’s easier than ever for salespeople to collaborate with their colleagues thanks to the Unito HubSpot integration. Sync HubSpot with nine of the biggest work management tools on the market. In just a few minutes, your sales team can be sending sales tasks to collaborators in Trello, Jira, Zendesk, and more. Try it out and let us know what you think! 

Lock your lists with Mirror

If you work on a big team, the Unito Mirror Power-Up is a useful tool for collaborating on Trello cards across multiple boards. But as cards start to flow from board to board, you may want to take extra steps to keep everything organized. Admins can now lock the destination list of mirrored cards. Users will still be able to decide what board to send a card to, but all the cards will end up in a list of your choice, so you can triage them appropriately.

July 2019 updates

Signing up for Unito with Jira or Zendesk is now a breeze

If you live in Jira or Zendesk, this update makes setting up Unito a whole lot easier. Where previously you’d have to sign up using a secondary tool like Trello or Asana, and then connect Jira or Zendesk, we’ve cut out the middleman. Developers and customer service professionals can now use their favorite tools to create their Unito account and start syncing in minutes! (Don’t forget to configure your Jira instance to recognize the Unito app before getting started.)  

June 2019 Updates

Mirror is now fully supported on desktop and Safari

It’s been about two months since the launch of Mirror, Unito’s Trello Power-Up allowing you to sync individual cards between multiple boards. We’ve received so much great feedback from all of our Mirror users since then. Now, we’re happy to announce that the power-up is now fully supported on both Trello desktop and Safari.  

Invoices made easier

Unito invoices just got a little bit easier to manage. First, we’ve added the ability to receive your monthly invoices by email. To do so, just jump into your settings by clicking your avatar in the top right corner of your dashboard. Select billing from the dropdown list, and under your billing email check “Please send me a copy of my receipt by email.”  

Another small change was made so your invoices are listed in order of recency on the billing tab in your dashboard — makes sense, right?

Improvements to our Zendesk integration

The work on our newest integration, Zendesk, hasn’t stopped since it was released at the end of April. We’ve made a number of small additions that we hope will save customer service agents some much-valued time and effort. Among those tweaks is “typehead support.” Instead of having to copy and paste or memorize your Zendesk labels, Unito now populates them in the filter settings dialogue.

We’ve also optimized the way we interact with Zendesk’s API. As a result, we can handle syncing very large Zendesk instances much better than we could before.

Are there any updates you’d like to see? Any requests? Let us know in the comments below or on Twitter @unitoio.

It shouldn't shock you, but we use cookies on Unito.io. By using the site, you agree to let us use cookies to personalize your content on the site and all of the other cookie-type things websites do. Read about Unito & your privacy here.