Unito Product Updates: A Master List

Unito Product Updates

Unito isn’t, and will never be, finished. We’re always working to improve, and this is often driven by recommendations from our awesome users. A ton of updates and changes, big and small, are rolled out each month that we don’t want you to miss! This post will be updated on an ongoing basis to capture all of those changes, so be sure to check back in for the latest.

October 2019 updates

Workspace settings update

We’ve revamped our workspace settings, splitting usage, people, and billing into unique sections. It’s never been easier to add collaborators to your workspace, manage active users, or monitor your app usage. Dive in and let us know what you think!

Unito workspace settings

September 2019 updates

New signup and login pages

Whether you’re a new customer or an existing Unito user, the next time you go to use the app you might notice some changes: we’ve given our signup and login pages a makeover! In both instances, the pages are cleaner and easier to use than ever before. You’ll simply select your tool from a dropdown menu and get started. 

New Unito log in page - Unito product update
The new Unito login page.

Dating your comments

Any time you sync a comment with Unito, we’ll now add a tiny date showing you exactly when that comment was posted. This is a small change but an impactful one, especially for long-term projects with many different collaborators. You can trace back feedback to make sure it was implemented in a timely fashion, see when approvals were made, or use old synced comments to estimate timelines for future work. 

August 2019 updates

Sales teams rejoice! Unito releases HubSpot integration

An effective sales team depends on the support of the entire organization. From creating sales collateral to developing new features, all teams have a role to play in the sales process. Now, it’s easier than ever for salespeople to collaborate with their colleagues thanks to the Unito HubSpot integration. Sync HubSpot with nine of the biggest work management tools on the market. In just a few minutes, your sales team can be sending sales tasks to collaborators in Trello, Jira, Zendesk, and more. Try it out and let us know what you think! 

Lock your lists with Mirror

If you work on a big team, the Unito Mirror Power-Up is a useful tool for collaborating on Trello cards across multiple boards. But as cards start to flow from board to board, you may want to take extra steps to keep everything organized. Admins can now lock the destination list of mirrored cards. Users will still be able to decide what board to send a card to, but all the cards will end up in a list of your choice, so you can triage them appropriately.

July 2019 updates

Signing up for Unito with Jira or Zendesk is now a breeze

If you live in Jira or Zendesk, this update makes setting up Unito a whole lot easier. Where previously you’d have to sign up using a secondary tool like Trello or Asana, and then connect Jira or Zendesk, we’ve cut out the middleman. Developers and customer service professionals can now use their favorite tools to create their Unito account and start syncing in minutes! (Don’t forget to configure your Jira instance to recognize the Unito app before getting started.)  

June 2019 Updates

Mirror is now fully supported on desktop and Safari

It’s been about two months since the launch of Mirror, Unito’s Trello Power-Up allowing you to sync individual cards between multiple boards. We’ve received so much great feedback from all of our Mirror users since then. Now, we’re happy to announce that the power-up is now fully supported on both Trello desktop and Safari.  

Invoices made easier

Unito invoices just got a little bit easier to manage. First, we’ve added the ability to receive your monthly invoices by email. To do so, just jump into your settings by clicking your avatar in the top right corner of your dashboard. Select billing from the dropdown list, and under your billing email check “Please send me a copy of my receipt by email.”  

Another small change was made so your invoices are listed in order of recency on the billing tab in your dashboard — makes sense, right?

Improvements to our Zendesk integration

The work on our newest integration, Zendesk, hasn’t stopped since it was released at the end of April. We’ve made a number of small additions that we hope will save customer service agents some much-valued time and effort. Among those tweaks is “typehead support.” Instead of having to copy and paste or memorize your Zendesk labels, Unito now populates them in the filter settings dialogue.

We’ve also optimized the way we interact with Zendesk’s API. As a result, we can handle syncing very large Zendesk instances much better than we could before.

Are there any updates you’d like to see? Any requests? Let us know in the comments below or on Twitter @unitoio.

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