Jira Service Management Two-Way Integration

Establish deep two-way workflows between the apps and tools you use. Unito syncs issues back and forth between Jira Service Management and your other work software based on simple rules and filters set by you.

Sync Asana + Jira with Unito

With a little help from Jeremie Ponak - Product Marketer at Unito - learn how to set up a Unito two-way flow to sync Asana tasks with Jira issues.

Example rules for a Jira Service Desk sync

Two-way integrations between Jira Service Management and your other tools

Unito connects your Jira Service Management projects with your other tools and keeps everything in sync. New issues and their updates flow seamlessly back and forth between Jira Service Management and the rest of your stack.

Map fields between the apps you are integrating

Define how and what information is synced

You determine exactly what information flows from your Jira Service Management projects to other tools and vice-versa. Create rules and filter project issues based on your requirements, so only the right information is shared. Then, define how fields are mapped between your tools, so everything is always where you need it to be.

"Through our partnership with Unito, we’ve opened up new avenues to our customers to integrate, align their teams, and customize all workflows for their needs."

Amit Goldenberg , Head of Tech Partnerships @ monday.com

Gain an extra work day with Unito

"Unito allows us to have the right project management tool and the right development tool so teams can get done what they need to get done without either of them having to sacrifice."

Read the case study

Unito syncs the following Jira Service Management Cloud fields:

Issue fields One-way icon: info Two-way icon: info
Affected version icon: info
Assignee icon: info
Attachment icon: info
Reporter icon: info
Comment icon: info
Component icon: info
Project name icon: info
Date picker (custom field)* icon: info
Date time (custom field)* icon: info
Description icon: info
Due date icon: info
Epic icon: info
Fix version icon: info
Float (custom field)* icon: info
Issue number icon: info
Label icon: info
Multiple checkbox (custom field)* icon: info
Multiple select list (custom field)* icon: info
Multiple user picker (custom field)* icon: info
Priority icon: info
Radio button (custom field)* icon: info
Remaining estimated duration icon: info
Resolution icon: info
Single select list (custom field)* icon: info
Sprint icon: info
Sprint end date icon: info
Sprint start date icon: info
Issue status icon: info
Subtask icon: info
Issue type icon: info
Textarea (custom field)* icon: info
Text field (custom field)* icon: info
Original time estimate icon: info
Time spent icon: info
Summary icon: info
Link to issue icon: info
Url (custom field)* icon: info
User picker (custom field)* icon: info

* Custom fields are only available for Team plans and up. Visit our pricing page for more information.

Learn all about our Jira Service Management integration's limitations, customization options, and more in the Unito Help Center.

An integration for every type of Jira user

Unito supports both Jira on-premise and Jira cloud, so you can build the workflows that make the most sense for your business. We also offer a distinct Jira integration.

Visit the Jira integration