Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito moves data between Jira Service Management and Productboard at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability built for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Turn support tickets into product signal, automatically
When recurring requests and incidents pile up in Jira Service Management, they belong in front of Product. Unito escalates qualifying tickets into Productboard as notes or features, then syncs status and updates back so Support always knows where things stand.
Schedule your free demoEscalate the right tickets only
Rules decide which Jira Service Management tickets and incidents flow into Productboard, filtering by status, priority, or label so only validated requests reach your roadmap.
Keep Support and Product in lockstep
As a Productboard feature advances, status and comments sync back to the Jira Service Management ticket so agents can close the loop with customers.
Preserve full context
Map ticket descriptions, custom fields, and attachments onto Productboard notes and features so Product sees the full picture without re-keying anything from Jira Service Management.
See how you can sync Jira Service Management and Productboard with Unito
Start on any plan, no commitment. Sync Jira Service Management tickets into Productboard in real time, two-way, and cancel anytime if it's not a fit.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗About ProductBoard
Productboard is a product management platform that helps teams understand customer needs, prioritize what to build, and align everyone around the roadmap. Product teams use it to centralize feedback, define features, and share plans across the organization.
Learn more about Unito's ProductBoard integrations ↗Frequently asked questions about Jira Service Management and ProductBoard
Yes. Unito’s rule-based, two-way sync can automatically create a matching Productboard feature or note whenever a Jira Service Management ticket meets your criteria, then keep both sides updated as things change.
Yes. Unito syncs comments bidirectionally between Jira Service Management and Productboard, with control over public and private visibility so internal notes stay internal and shared context reaches both teams.
Yes. Unito maps native and custom fields field by field, and supports custom fields exposed through each tool’s API. You set the direction each field flows so the data lands exactly where you need it.
Your team does, with no code. Unito is owned and configured by the people who use it, so Support or Product can adjust rules and field mappings anytime without engineering or scripting.