Jira Smartsheet Integration

Keep Jira and Smartsheet in sync with Unito

Unito integrations are quick to set up, easy to configure, and require zero code.

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Sync Jira and Smartsheet in minutes

When an issue is found in Jira, create a row in Smartsheet and keep both in sync.

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When a row is found in Smartsheet, create an issue in Jira and keep both in sync.

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How to Connect Smartsheet and Jira with 2-Way Sync and Automated Updates

In this step-by-step tutorial, we walk you through setting up a seamless workflow that bridges the gap between Smartsheet and Jira, allowing for bi-directional task and epic creation.

Integrate Jira + Smartsheet with powerful features

Live sync

Receive new data and updates from your tools in real-time.

Rules

Use flexible rules to determine what gets synced between tools.

Historical data

Choose to sync data going back weeks, months and even years with one click.

2-way

Share data back and forth between tools-without risk of duplicates or an infinite loop.

Field mapping

Link related fields between tools, including comments, assignees, and attachments.

Enterprise security

Unito is SOC 2 Type 2 certified with strict security measures to protect customer data.

About Jira

Jira is a configurable project and issue tracking platform that allows agile teams to plan, oversee, and manage workflows efficiently. Streamline task management with sophisticated customization capabilities via the Atlassian platform.

Learn more about Unito's Jira integrations

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About Smartsheet

Smartsheet is a work execution platform that combines the familiarity of a spreadsheet with the power of project management. Teams use it to manage projects, automate workflows, and build solutions for everything from simple task tracking to complex portfolio reporting.

Learn more about Unito's Smartsheet integrations

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JIRA AND SMARTSHEET INTEGRATION

Two-way sync between Jira and Smartsheet

No-code bidirectional sync across every field, status, hierarchy, and dependency. Integrate Jira and Smartsheet with enterprise-grade reliability and SOC 2 certified security.

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Trusted by Fortune 500 companies and global brands

Sync anything between Jira and Smartsheet

Sync any custom or native work item, fields, statuses, hierarchies, comments, and attachments bidirectionally.

Jira

Supported work item types

Epic Story Task Bug Sub-task + All additional native & custom work item types

Supported field types

Comments Attachments Sub-tasks Labels Users & assignees Text Linked items Dates Numbers Checkboxes Links Time tracking Rich text Email Full custom field support

Supported Jira versions

Jira Jira Server Jira Data Center Jira Service Management

Smartsheet

Supported object types

Row

Supported field types

Comments Attachments Users & assignees Text Numbers Dates Dropdowns Checkboxes Links Email Full custom field support

Real-time data sync with full control, no coding required

Custom sync rules

Use intuitive rules (conditions or filters) to determine exactly what data to sync, such as Jira issue type, sprint, sheet rows, parent rows, and more.

Deep field configurability

Configure your data flow field by field. Map any native or custom fields — including Jira custom fields and Smartsheet columns — and define flow direction for each, with item matching to prevent duplicates.

Full relationship support

Sync hierarchies and lookup fields across tools, keeping Jira projects, epics, stories, and sub-tasks aligned with Smartsheet workspaces, sheets, parent rows, and sub-rows.

Historical data sync

Sync historical records from any point in time, across even the largest datasets. Unito is purpose-built for enterprise-scale alignment across all your tools.

Comment & attachment support

Sync comments and attachments across Jira and Smartsheet so engineering and the PMO keep full context whether they work in the sprint board or the portfolio sheet.

Live data transformation

Transform data in real time with transformers to combine fields, convert HTML to text, extract values, or apply custom string logic through JSON settings.

Set up your Jira–Smartsheet sync in simple steps

Connect your tools, choose what to sync, and launch your flow. No engineering required.

1

Connect your tools

2

Define how data flows

Set flow conditions
3

Set flow conditions

Review how fields map across tools
4

Review how fields map across tools

See how teams succeed with Unito

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Enterprise-grade sync without the complexity

Most enterprise iPaaS platforms require certified architects to bridge product and engineering workflows. Unito handles the same integration between Jira and Smartsheet with rules anyone on the team can configure.

Abstracted complexity

Connect Jira and Smartsheet with an intuitive, out-of-the-box solution that allows for full configurability of your integration. No custom logic, scripting, or engineering-led setup required.
Abstracted complexity

Lower total cost of ownership

Most iPaaS tools drive up cost with long rollouts and heavy upkeep. Unito lowers TCO with fast time to value, and no specialized headcount to maintain or scale integrations.
Lower total cost of ownership

Scalability and resilience

Maintain real-time data consistency across datasets of any size. Unito's auto-scaling, intelligent API throttling and automatic recovery ensure uptime even during peak loads and tool downtimes.
Scalability and resilience
Abstracted complexity
Lower total cost of ownership
Scalability and resilience

Enterprise-grade control and reliability

Unito is designed to meet the highest standards of security and performance.

SOC 2 Type 2 certified

GDPR and CCPA compliant

  • SSO
  • End-to-end encryption
  • Access controls and flow permissions
  • Centralized monitoring tools
  • No data stored by Unito

Hand engineering work from Smartsheet to Jira

PMOs and project managers run cross-functional projects in Smartsheet. When work needs engineering — a bug fix, integration build, infra request, or new feature — it has to land in Jira with the right project, epic, and sprint. Unito creates Jira issues from Smartsheet rows automatically and keeps both sides in sync.

Turn Smartsheet rows into Jira issues automatically

A Smartsheet row marked for engineering creates a matching Jira issue with assignee, sprint, and story points set. No manual ticket creation.

Connect portfolio structure to engineering structure

Map Smartsheet sheets and parent rows to Jira projects, epics, and stories. Engineering streams stay structured the way Jira expects without forcing PMs to learn epic hierarchies.

Keep engineers in Jira for every handed-off ticket

Engineers work tickets in Jira without logging into Smartsheet to update status, log effort, or chase requirements. Updates flow back to the project row automatically.

Advanced syncing use cases for Jira and Smartsheet workflows

Roll up sprint progress to portfolio

A Jira story links to a Smartsheet row carrying sprint, components, labels, and blocking relationships. Status, assignee, and comments flow both ways so the row reflects live engineering progress for PMO review.

Give teams visibility without a Jira seat

Non-engineering teams (legal, finance, ops) read engineering status, blockers, and resolution dates in the Smartsheet they already use. No Jira license, no status meeting.

Surface engineering work to the PMO

Smartsheet rows link directly to specific Jira stories rather than mirroring the full epic structure. PMOs see exactly the engineering work that affects the portfolio. Engineers keep their epic hierarchy intact.

See how you can sync Jira and Smartsheet with Unito

Book time with an integration expert who can help solve your specific workflow integration challenges.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

About Jira

Jira is a configurable project and issue tracking platform that allows agile teams to plan, oversee, and manage workflows efficiently. Streamline task management with sophisticated customization capabilities via the Atlassian platform.

Learn more about Unito's Jira integrations ↗

Popular Tool Pairings

Integrate Jira with Asana

Integrate Jira with ServiceNow

Integrate Jira with Salesforce

About Smartsheet

Smartsheet is a work execution platform that combines the familiarity of a spreadsheet with the power of project management. Teams use it to manage projects, automate workflows, and build solutions for everything from simple task tracking to complex portfolio reporting.

Learn more about Unito's Smartsheet integrations ↗

Popular Tool Pairings

Integrate Smartsheet with Azure DevOps

Integrate Smartsheet with ServiceNow

Integrate Smartsheet with Asana

Frequently asked questions about Jira and Smartsheet

How does Unito handle Smartsheet row dependencies when synced with Jira?

Smartsheet row dependencies stay intact within Smartsheet. Jira issues sync individually so engineers see their work without losing the portfolio-level dependency view.

Can one Smartsheet sheet roll up multiple Jira projects?

Yes. Each flow connects one Jira project to one Smartsheet sheet. Filters control which issues sync, so a single sheet can pull from selected epics, sprints, or labels.

Do Jira story points and sprint fields map to Smartsheet columns?

Yes. Jira story points, sprint, components, and labels map to Smartsheet columns. PMOs build burndown formulas and roll-ups against the synced columns directly.