Trusted by Fortune 500 companies and global brands
Sync anything between Jira and Salesforce
Connect every field, status, and hierarchy in real time.
Jira
Supported work item types
Supported field types
Supported Jira versions
Salesforce
Supported object types
Supported field types
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the enterprise-grade complexity
Enterprise integration tools handle customer-to-engineering workflows at scale, but they demand certification, scripting, and multi-week rollouts. Unito handles the same workflows between Jira and Salesforce with rules anyone on the team can configure.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Bring deal context to the engineering sprint
Most Salesforce-Jira options are one-way triggers or marketplace add-ons that stop at basic field copies. Unito handles field mapping, status sync, and bidirectional flow, with full hierarchy preservation from account down to sub-task.
Schedule your free demoTwo-way case-to-issue sync with field-level control
A flagged Salesforce case creates a linked Jira story with priority, description, and account owner. Status, sprint, and resolution flow back. Direction is set per field.
Surface deal context inside Jira
Account name, ARR, opportunity stage, and renewal date map to Jira custom fields on linked stories. Engineers triage with revenue context; product prioritizes against deals.
Mark Salesforce cases when Jira issues ship
When a Jira story closes, status and fix version sync back to the Salesforce case. CS tells the customer when their bug ships, instead of finding out a week later.
Advanced syncing use cases for Jira Salesforce workflows
Turn closed deals into Jira sprint work
A closed-won opportunity with required-features creates linked Jira stories under the right epic. Stage, amount, and close date map to custom fields so feature commitments tied to specific deals stay traceable through delivery.
Route customer cases to sprints
Flagged Salesforce cases create linked Jira stories carrying priority, description, and account context. Sprint assignment and status flow back to the case so customer success knows when a reported issue lands in the queue and ships.
Track engineering at the account level
Each strategic Salesforce account maps to a Jira epic or component carrying open stories tied to that customer. The CRO can answer "what shipped for top-revenue accounts" from the data instead of building a spreadsheet by hand.
See how you can sync Jira and Salesforce with Unito
Book time with an integration expert who can help solve your specific workflow integration challenges.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Jira
Jira is a configurable project and issue tracking platform that allows agile teams to plan, oversee, and manage workflows efficiently. Streamline task management with sophisticated customization capabilities via the Atlassian platform.
Learn more about Unito's Jira integrations ↗Popular Tool Pairings
About Salesforce
Salesforce is the world's leading CRM platform, helping businesses manage customer relationships, sales pipelines, service cases, and marketing campaigns in one unified cloud environment.
Learn more about Unito's Salesforce integrations ↗Frequently asked questions about Jira and Salesforce
No native two-way option exists. Most marketplace connectors fire one-way triggers and copy fixed fields. Unito provides bidirectional sync with field-level direction and hierarchy preservation.
Yes. Salesforce custom fields on cases, opportunities, and accounts map to Jira custom fields on issues. Direction is per field: account data flows in, sprint status flows back.
Yes. Unito connects Salesforce with Jira Cloud, Jira Data Center, and Jira Server through the REST API. Field mapping and flow direction work the same across all three Jira deployments.
Yes. A closed-won opportunity can create a linked Jira epic, with required-features mapping to stories under it. The hierarchy stays intact in both directions as engineering reorganizes the work.