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Sync anything between Asana and ServiceNow
Sync any work item, field, and relationship bidirectionally.
Asana
Supported object types
Supported field types
ServiceNow
Supported table types
Supported field types
Real-time data sync with full control, no coding required
See how teams succeed with Unito
Enterprise-grade sync without the enterprise-grade complexity
Project teams shouldn't need a ServiceNow seat to see IT progress, and IT shouldn't need Asana access to see project status. Unito bridges both tools with no-code sync that either side can manage.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Route ServiceNow work into Asana project execution
When an incident needs a cross-functional fix, context gets lost in screenshots and forwarded emails. Unito keeps ServiceNow incidents, service requests, and change requests synced with Asana tasks so both teams see live status without switching tools.
Schedule your free demoSync ServiceNow work into Asana in real time
Incidents and service requests become linked Asana tasks when they need project team involvement. Status, assignment, and priority flow both ways automatically.
Preserve comments, work notes, and attachments
Public comments and private work notes sync with the right visibility. Attachments carry across tools. Nothing gets lost in a screenshot or forwarded email.
Reduce ServiceNow licence requirements
Give project teams visibility into ServiceNow work through Asana instead of extra seats. Customers report saving 30-40 ServiceNow licences.
Advanced syncing use cases for Asana ServiceNow workflows
Incident hierarchy sync
A parent incident and its linked tasks sync together into Asana. Incident tasks map to sub-tasks. Sync rules control which work notes flow to comments. Attachments flow both ways.
Public and private comment sync
Public customer-facing comments sync by default. Private work notes sync only where configured. Project teams contribute to public threads from Asana. IT keeps internal discussion private.
Service request to task hierarchy
The request, its catalog items, and the approval chain sync into a matching Asana task hierarchy. Status, assignee, and due date flow bidirectionally. Fulfillment teams work in Asana while requesters see live status in ServiceNow.
See how you can sync Asana and ServiceNow with Unito
Walk through your Asana and ServiceNow workflow with someone who has configured this integration before. No commitment required.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Asana
Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.
Learn more about Unito's Asana integrations ↗Popular Tool Pairings
About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about Asana and ServiceNow
Yes. Flow rules can create an Asana task whenever a ServiceNow incident meets specific criteria, such as severity level or assignment group.
Yes. Flow rules can target specific Asana projects based on the ServiceNow assignment group, severity, or category of the incident.
Yes. Flow rules control visibility. Work notes can be kept internal or synced as private comments depending on your configuration.
You need a ServiceNow account with REST API access and permissions for the tables you want to sync. Full admin access is not required.