Asana ServiceNow Integration

Keep Asana and ServiceNow in sync with Unito

Unito integrations are quick to set up, easy to configure, and require zero code.

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Unito's G2 rating

Sync Asana and ServiceNow in minutes

When a task is found in Asana, create a record in ServiceNow and keep both in sync.

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When a record is found in ServiceNow, create a task in Asana and keep both in sync.

Talk to sales

How to Integrate ServiceNow and Azure DevOps in a Two-Way Sync

Watch our demo video to get a sneak peek of Unito's two-way Asana ServiceNow integration and learn how to set up a Unito flow between all the tools in your stack.

Integrate Asana + ServiceNow with powerful features

Live sync

Receive new data and updates from your tools in real-time.

Rules

Use flexible rules to determine what gets synced between tools.

Historical data

Choose to sync data going back weeks, months and even years with one click.

2-way

Share data back and forth between tools-without risk of duplicates or an infinite loop.

Field mapping

Link related fields between tools, including comments, assignees, and attachments.

Enterprise security

Unito is SOC 2 Type 2 certified with strict security measures to protect customer data.

About Asana

Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.

Learn more about Unito's Asana integrations

Popular Tool Pairings

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Jira - Asana Integration

Sync updates in real-time between Asana and Jira.
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Azure DevOps - Asana Integration

Sync updates in real-time between Asana and Azure DevOps.
Logo of Unito's Smartsheet integration.

Smartsheet - Asana Integration

Sync updates in real-time between Asana and Smartsheet.

About ServiceNow

ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.

Learn more about Unito's ServiceNow integrations

Popular Tool Pairings

Logo of Unito's Jira integration.

Jira - ServiceNow Integration

Sync updates in real-time between ServiceNow and Jira.
Logo of Unito's Azure DevOps integration.

Azure DevOps - ServiceNow Integration

Sync updates in real-time between ServiceNow and Azure DevOps.
Logo of Unito's Salesforce integration.

Salesforce - ServiceNow Integration

Sync updates in real-time between ServiceNow and Salesforce.
ASANA AND SERVICENOW INTEGRATION

Two-way sync between Asana and ServiceNow

Connect fields, statuses, hierarchies, and comments between Asana and ServiceNow bidirectionally. No scripting to deploy. Enterprise-grade reliability.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

Trusted by Fortune 500 companies and global brands

Unito's G2 rating

Sync anything between Asana and ServiceNow

Sync any work item, field, and relationship bidirectionally.

Asana

Supported work item types

Task Subtask Milestone + All task types

Supported field types

Comments Attachments Sub-tasks Tags Task Name Description Completion status Assignee Due date Start date Projects Created by Full custom field support

ServiceNow

Supported object types

Incident Problem Change Task + Any table

Supported field types

Comments Attachments Users & assignees Text Dates Links Numbers Checkboxes Linked items Email Full custom field support

Real-time data sync with full control, no coding required

Custom sync rules

Use intuitive rules (conditions or filters) to determine exactly what data to sync, such as task assignee, project status, incident priority, assignment group, and more.

Deep field configurability

Configure your data flow field by field. Map any native or custom fields — including Asana custom fields and ServiceNow table fields — and define flow direction for each, with item matching to prevent duplicates.

Full relationship support

Sync hierarchies and lookup fields across tools, keeping linked tasks, sub-tasks, parent incidents, and catalog tasks fully intact across Asana and ServiceNow.

Historical data sync

Sync historical records from any point in time, across even the largest datasets. Unito is purpose-built for enterprise-scale alignment across all your tools.

Comment & attachment support

Sync comments and attachments across Asana and ServiceNow — including public comments and private work notes — so project teams and IT service teams always have full context, wherever they work.

Live data transformation

Transform data in real time with transformers to combine fields, convert HTML to text, extract values, or apply custom string logic through JSON settings.

Schedule your free demo

See how teams succeed with Unito

See all case studies

Enterprise-grade sync without the enterprise-grade complexity

Project teams shouldn't need a ServiceNow seat to see IT progress, and IT shouldn't need Asana access to see project status. Unito bridges both tools with no-code sync that either side can manage.

Abstracted complexity

Connect Asana and ServiceNow with an intuitive, out-of-the-box solution that allows for full configurability of your integration. No custom logic, scripting, or engineering-led setup required.
Abstracted complexity

Lower total cost of ownership

Most iPaaS tools drive up cost with long rollouts and heavy upkeep. Unito lowers TCO with fast time to value, and no specialized headcount to maintain or scale integrations. Customers report saving on ServiceNow licence costs by giving project teams visibility through Asana instead.
Lower total cost of ownership

Scalability and resilience

Maintain real-time data consistency across datasets of any size. Unito's auto-scaling, intelligent API throttling and automatic recovery ensure uptime even during peak loads and tool downtimes.
Scalability and resilience
Abstracted complexity
Lower total cost of ownership
Scalability and resilience

Enterprise-grade control and reliability

Unito is designed to meet the highest standards of security and performance.

SOC 2 Type 2 certified

GDPR and CCPA compliant

  • SSO
  • Secure from end to end
  • Access controls and flow permissions
  • Centralized monitoring tools
  • No data stored by Unito

Route ServiceNow work into Asana project execution

When an incident needs a cross-functional fix, context gets lost in screenshots and forwarded emails. Unito keeps ServiceNow incidents, service requests, and change requests synced with Asana tasks so both teams see live status without switching tools.

Schedule your free demo

Sync ServiceNow work into Asana in real time

Incidents and service requests become linked Asana tasks when they need project team involvement. Status, assignment, and priority flow both ways automatically.

Preserve comments, work notes, and attachments

Public comments and private work notes sync with the right visibility. Attachments carry across tools. Nothing gets lost in a screenshot or forwarded email.

Reduce ServiceNow licence requirements

Give project teams visibility into ServiceNow work through Asana instead of extra seats. Customers report saving 30-40 ServiceNow licences.

Advanced syncing use cases for Asana ServiceNow workflows

Incident hierarchy sync

A parent incident and its linked tasks sync together into Asana. Incident tasks map to sub-tasks. Sync rules control which work notes flow to comments. Attachments flow both ways.

Public and private comment sync

Public customer-facing comments sync by default. Private work notes sync only where configured. Project teams contribute to public threads from Asana. IT keeps internal discussion private.

Service request to task hierarchy

The request, its catalog items, and the approval chain sync into a matching Asana task hierarchy. Status, assignee, and due date flow bidirectionally. Fulfillment teams work in Asana while requesters see live status in ServiceNow.

See how you can sync Asana and ServiceNow with Unito

Walk through your Asana and ServiceNow workflow with someone who has configured this integration before. No commitment required.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

About Asana

Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.

Learn more about Unito's Asana integrations ↗

Popular Tool Pairings

Integrate Asana with Jira

Integrate Asana with Azure DevOps

Integrate Asana with Smartsheet

About ServiceNow

ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.

Learn more about Unito's ServiceNow integrations ↗

Popular Tool Pairings

Integrate ServiceNow with Jira

Integrate ServiceNow with Azure DevOps

Integrate ServiceNow with Salesforce

Frequently asked questions about Asana and ServiceNow

Can ServiceNow incidents automatically create Asana tasks?

Yes. Flow rules can create an Asana task whenever a ServiceNow incident meets specific criteria, such as severity level or assignment group.

Can ServiceNow assignment groups route incidents into specific Asana projects?

Yes. Flow rules can target specific Asana projects based on the ServiceNow assignment group, severity, or category of the incident.

Do ServiceNow work notes stay private when synced to Asana?

Yes. Flow rules control visibility. Work notes can be kept internal or synced as private comments depending on your configuration.

Does setting up the sync require ServiceNow admin access?

You need a ServiceNow account with REST API access and permissions for the tables you want to sync. Full admin access is not required.