Asana Jira Service Management Integration

Keep Asana and Jira Service Management in sync with Unito

Unito integrations are quick to set up, easy to configure, and require zero code.

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Unito's G2 rating

Sync Asana and Jira Service Management in minutes

When a task is found in Asana, create an issue in Jira Service Management and keep both in sync.

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When an issue is found in Jira Service Management, create a task in Asana and keep both in sync.

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Integrate Asana + Jira Service Management with powerful features

Live sync

Receive new data and updates from your tools in real-time.

Rules

Use flexible rules to determine what gets synced between tools.

Historical data

Choose to sync data going back weeks, months and even years with one click.

2-way

Share data back and forth between tools-without risk of duplicates or an infinite loop.

Field mapping

Link related fields between tools, including comments, assignees, and attachments.

Enterprise security

Unito is SOC 2 Type 2 certified with strict security measures to protect customer data.

About Asana

Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.

Learn more about Unito's Asana integrations

Popular Tool Pairings

Logo of Unito's Jira integration.

Jira - Asana Integration

Sync updates in real-time between Asana and Jira.
Logo of Unito's Azure DevOps integration.

Azure DevOps - Asana Integration

Sync updates in real-time between Asana and Azure DevOps.
Logo of Unito's ServiceNow integration.

ServiceNow - Asana Integration

Sync updates in real-time between Asana and ServiceNow.

About Jira Service Management

Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.

Learn more about Unito's Jira Service Management integrations

Popular Tool Pairings

Logo of Unito's HubSpot integration.

HubSpot - Jira Service Management Integration

Sync updates in real-time between Jira Service Management and HubSpot.
Logo of Unito's Azure DevOps integration.

Azure DevOps - Jira Service Management Integration

Sync updates in real-time between Jira Service Management and Azure DevOps.
Logo of Unito's ClickUp integration.

ClickUp - Jira Service Management Integration

Sync updates in real-time between Jira Service Management and ClickUp.
ASANA AND JIRA SERVICE MANAGEMENT INTEGRATION

Sync anything between Asana and Jira Service Management

Unito's real-time, two-way sync links Asana and Jira Service Management with enterprise-grade security, full control, and zero coding required.

Try it free

Trusted by Fortune 500 companies and global brands

Unito's G2 rating

Real-time data sync with full control, no coding required

Custom sync rules

Use intuitive rules (conditions or filters) to determine exactly what data to sync, such as ticket status, assignee, labels, and more.

Deep field configurability

Configure your data flow field by field. Map any native or custom fields and define flow direction for each.

Full relationship support

Sync hierarchies and related items across tools, keeping linked objects, dependencies, and parent-child relationships fully intact.

Historical data sync

Your sync doesn't rely on live triggers. Unito rules apply to any object in your tools and can also include historical data.

Comment & attachment support

Sync comments across tools with control over private and public visibility, and sync attachments for full visibility.

Live data transformation

Transform data in real time with transformers to combine fields, convert HTML to text, extract values, or apply custom string logic through JSON settings.

Build ticket escalation flows in simple steps

Connect your tools, choose what to sync, and launch your flow. No engineering required.

1

Connect your tools

2

Define how data flows

WHEN a ticket is in Jira Service Management
WHERE label equals Push to Product
THEN create matching task in Asana
AND keep them in sync
Add a new action
3

Set flow conditions

Ticket title Task title
Due date Due date
Comments Comments
Map automatically
4

Review how fields map across tools

See how teams succeed with Unito

See all case studies

Enterprise-grade sync without the complexity

Unlike iPaaS tools, Unito handles data workflows between Asana and Jira Service Management at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.

Abstracted complexity

Connect Asana and Jira Service Management with an intuitive, out-of-the-box solution that allows for full configurability of your integration. Unito doesn't require custom logic, scripting, or dev-led setup.
Abstracted complexity

Lower total cost of ownership

Most iPaaS tools drive up cost with long rollouts and heavy upkeep. Unito lowers TCO with fast time to value, and no specialized headcount to maintain or scale integrations.
Lower total cost of ownership

Scalability and resilience

Maintain real-time data consistency across datasets of any size. Unito's auto-scaling, intelligent API throttling and automatic recovery ensure uptime even during peak loads and tool downtimes.
125K work items
in sync
600K500K400K300K200K100K0
W1 W2 W3 W4 W5 W6
IT incident escalation 22K items in sync
Change management coordination 17K items in sync
Service request fulfillment 10K items in sync
Abstracted complexity
Lower total cost of ownership
125K work items
in sync
600K500K400K300K200K100K0
W1 W2 W3 W4 W5 W6
IT incident escalation 22K items in sync
Change management coordination 17K items in sync
Service request fulfillment 10K items in sync

Enterprise-grade control and reliability

Unito is designed to meet the highest standards of security and performance.

SOC 2 Type 2 certified

GDPR and CCPA compliant

  • SSO
  • Secure from end to end
  • Access controls and flow permissions
  • Centralized monitoring tools
  • No data stored by Unito

Escalate Jira Service Management tickets into Asana automatically

When a request or incident in Jira Service Management needs cross-departmental input, Unito turns it into an Asana task in the right project. Updates, comments, and status flow back to the original ticket, so support stays in the loop without manual follow-up.

Auto-create Asana tasks from tickets

Qualifying incidents and requests in Jira Service Management spin up Asana tasks the moment your rules are met, so escalations reach the right Product team without copy-paste or re-keying.

Keep both sides in sync as work moves

As an Asana task progresses, status, fields, and comments sync to the Jira Service Management ticket in real time, keeping support and other teams aligned.

Escalate only what matters

Rule-based conditions decide which Jira Service Management tickets become Asana tasks — filtering by status, priority, assignee, labels, and more — so only the right incidents reach your portfolios.

See how you can sync Asana and Jira Service Management with Unito

Book time with an integration expert who can help solve your specific workflow integration challenges.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

About Asana

Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.

Learn more about Unito's Asana integrations ↗

Popular Tool Pairings

Integrate Asana with Jira

Integrate Asana with Azure DevOps

Integrate Asana with ServiceNow

About Jira Service Management

Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.

Learn more about Unito's Jira Service Management integrations ↗

Popular Tool Pairings

Integrate Jira Service Management with HubSpot

Integrate Jira Service Management with Azure DevOps

Integrate Jira Service Management with ClickUp

Frequently asked questions about Asana and Jira Service Management

Can a Jira Service Management ticket automatically create an Asana task?

Yes. When a ticket meets your rule conditions, Unito creates a matching Asana task automatically. The sync is two-way, so updates on either side keep the ticket and task aligned in real time.

Do comments and notes stay in sync between the two tools?

Yes. Unito syncs comments across Asana and Jira Service Management bidirectionally, and you control visibility — choosing whether private or public notes carry over — so each team sees the right context.

Can Unito sync custom fields between Asana and Jira Service Management?

Yes. Unito supports native and custom fields through each tool’s API. You map fields one by one and set the flow direction for each, so the right data moves between tickets and tasks.

Who maintains the integration once it's live?

You do, no developers needed. Unito is fully no-code, so support or Product ops can build, adjust, and own escalation flows directly, updating rules and mappings whenever your workflow changes.