Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Jira Service Management and ProductPlan at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Turn support signals into roadmap priorities
When incidents and tickets pile up in Jira Service Management, Unito escalates them into ProductPlan as bars on the right lanes. Product sees real customer demand without chasing Support, and status flows back as work advances.
Schedule your free demoEscalate tickets straight to the roadmap
Qualifying requests and incidents in Jira Service Management create bars in ProductPlan automatically, so recurring pain points land in front of Product on the right lanes without manual re-entry.
Keep Support and Product in sync
As ProductPlan bars move across lanes, status and details flow back to the Jira Service Management ticket so agents always know what's planned.
Escalate only what matters
Rule-based filters decide which incidents and tickets reach your roadmaps — by status, priority, or label — so ProductPlan stays focused on validated demand instead of every inbound request.
See how you can sync Jira Service Management and ProductPlan with Unito
Join the teams already keeping Jira Service Management and ProductPlan in sync, real-time and two-way, no manual updates between them.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗About ProductPlan
ProductPlan is a roadmap software platform for building and sharing visual product roadmaps. Teams use it to plan strategy, prioritize initiatives, and communicate timelines to stakeholders across the company.
Learn more about Unito's ProductPlan integrations ↗Frequently asked questions about Jira Service Management and ProductPlan
Yes. Unito’s two-way sync can create a ProductPlan bar whenever a qualifying Jira Service Management ticket or incident appears, based on rules you set. Edits on either side then sync both ways in real time, so the bar and ticket stay aligned.
Yes. Unito syncs comments between Jira Service Management and ProductPlan and gives you control over private versus public visibility, so internal Support notes and roadmap discussion appear where you want them and nowhere you don’t.
Yes. Unito maps native and custom fields between Jira Service Management and ProductPlan through their APIs, and you set the flow direction for each field, so the data behind every ticket and bar lands exactly where it belongs.
Your team does, with no code. Unito is built so Support or Product can own the sync, adjust rules and field mappings, and scale it over time without scripting, dev resources, or specialized headcount.