How to Integrate Jira Zendesk with 2-Way Sync
Jira Service Management and Zendesk Integration
Keep Jira Service Management and Zendesk in sync with Unito
Unito integrations are quick to set up, easy to configure, and require zero code.
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Watch: How to Connect Zendesk and Jira with Automated 2-way Updates
In today's video, we're diving into a common ticket escalation use case that leverages Unito to coordinate between customer-facing teams in Zendesk and IT teams in Jira.
Powerful features out of the box
Live sync
Receive new data and updates from your tools in real-time.
Rules
Use flexible rules to determine what gets synced between tools.
Historical data
Choose to sync data going back weeks, months and even years with one click.
2-way
Share data back and forth between tools-without risk of duplicates or an infinite loop.
Field mapping
Link related fields between tools, including comments, assignees, and attachments.
Enterprise security
Unito is SOC 2 Type 2 certified with strict security measures to protect customer data.
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Jira Service Management and Zendesk integration details
The Trello Jira integration by Unito seamlessly connects your project management with agile development processes, ensuring that Trello cards and Jira issues are synchronized for optimal collaboration and efficiency. This integration facilitates a harmonious workflow between teams, allowing for real-time updates and ensuring that everyone is aligned on project progress and priorities. It's a game-changer for teams looking to streamline their processes and enhance productivity.
About Jira Service Management
Jira Service Management is designed to boost team productivity with comprehensive service management techniques including service request, incident, problem, change, knowledge, asset and configuration management for development, IT, and business teams.
Learn more about Unito's Jira Service Management integrationsPopular Tool Pairings
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Azure DevOps - Jira Service Management Integration
Sync updates in real-time between Jira Service Management and Azure DevOps.
About Zendesk
Zendesk is a customer service platform designed to help businesses meet customer expectations through ticket management, self-service support portals, knowledge base creation tools, automated responses, live chat support, and data insights.
Learn more about Unito's Zendesk integrations
