Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
-
"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
-
"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
-
"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
-
"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
-
"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
-
"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Jira Service Management and Jira Data Center at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate support tickets into engineering work, automatically
When a Jira Service Management incident needs engineering, Unito creates a matching work item in Jira Data Center and keeps both in sync. Support tracks every status change while developers work tickets as native work items, epics, and sprints.
Schedule your free demoEscalate without re-keying tickets
The moment a Jira Service Management request meets your criteria, Unito spins up a Jira Data Center work item with the right fields mapped, so nothing gets retyped or lost in the handoff.
Keep Support and engineering aligned
Status, comments, and field updates sync two-way between Jira Service Management incidents and Jira Data Center work items, so both teams see one truth.
Route only what matters
Rule-based filters decide which Jira Service Management tickets escalate to Jira Data Center, by priority, status, or label, so engineering only sees incidents that genuinely need their attention.
See how you can sync Jira Data Center and Jira Service Management with Unito
Book a demo and watch Unito escalate Jira Service Management incidents into Jira Data Center work items while keeping every update in sync, both ways.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Jira Data Center
Jira Data Center is a self-managed deployment option for Atlassian designed for large enterprise organizations with complex, mission-critical needs. It offers high availability, scalability, and enhanced administrative control to support massive teams.
Learn more about Unito's Jira Data Center integrations ↗About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗Frequently asked questions about Jira Data Center and Jira Service Management
Yes. Once a Jira Service Management incident matches your rules, Unito automatically creates a corresponding Jira Data Center work item and keeps both sides updated with two-way sync, no manual re-entry required.
Yes. Unito syncs comments bidirectionally between Jira Service Management and Jira Data Center, with control over public and private visibility so internal engineering notes don’t expose themselves to requesters.
Yes. Unito maps both native and custom fields field by field, and supports custom fields exposed through each tool’s API. You define exactly what maps where and which direction each field flows.
No coding is required. Unito is fully no-code, so Support or Product team members can build and own the Jira Service Management to Jira Data Center sync, adjusting rules and field mappings without engineering help.