Customer Support

A person dropping balls into a funnel, representing the Notion CRM blog post.

How To Create a CRM in Notion Using Unito [With Template]

Need to give your teams a CRM, but you don’t want to bust your budget? Here are a few steps you can take to turn Notion into the custom CRM your teams need.

10 Customer Engagement Metrics You Need to Measure

Customer engagement metrics like churn rate, conversion rate, and more help your business track how effective different initiatives are.

A screenshot of a woman under dialog boxes, representing customer communications management.

How Customer Communications Management Can Help Your Business Thrive

Customer communications management allows you to standardize and streamline all customer-facing messaging. Here’s how it works.

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How To Create a CRM in Google Sheets Using Unito

Need a CRM but don’t want to bust your budget? Here’s how you can use Unito to build a CRM in Google Sheets by syncing Outlook contacts to it automatically.

How to Easily Sync Intercom Conversations to monday.com with Automated 2-Way Updates

Trying to get other teams to support your customer-facing teams can be tough when no one’s using the same tools. Here’s how you can close that gap with Unito.

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Sync Hubspot Tickets With Unito’s 30+ Integrations

Need to sync HubSpot to Trello, Jira, Google Sheets, or another work tool? Learn everything you need to know about Unito’s newest integration for HubSpot tickets.

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The 5 Best Zendesk Alternatives

Zendesk not helping you feel Zen? Here are some of the best Zendesk alternatives on the market, from HubSpot to Zoho Desk and Help Scout.

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The 9 Best Customer Support Tools

You can’t expect your customer support team to keep up their numbers with just email. Here are some of the tools you can use to give them a hand.

Happy, indifferent, and crying faces, representing customer success

Customer Success: What It Is and Why Your Business Needs It

Customer success is how you keep your customers engaged from the onboarding session to their day-to-day use of your product. Here’s how it works.

An illustration of a remote, representing CRM integrations.

The 5 Integrations Your CRM Process Needs

CRM software is a storehouse of customer information. With the right CRM integration, you can get even more data — and close more deals.

Logos for mailchimp, Unito, Pipedrive, and HubSpot, representing the contact syncing feature.

5 Ways You Can Use Unito’s New Contact Syncing Feature

Are your contacts spread out over too many tools? With Unito’s new contact syncing feature, you can centralize all that information so you never have to switch from tool to tool again.