Genevieve Michaels

Genevieve Michaels is a freelance writer based in Vancouver. She started her career in the contemporary art world, and now specializes in long-form content writing, with a focus on B2B tech and software. She's written for brands including Atlassian, Hootsuite, Trello, Shopify, Thinkific, and Hubspot.
A person surrounded by flaming documents, representing why projects fail.

5 Reasons Why Projects Fail (And How To Prevent Them)

Need to know why projects fail? Sometimes it’s a lack of planning, sometimes it’s an inability to adapt to an evolving reality. Here are five of the top reasons why projects fail (and what you can do about them).

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The 5 Best Microsoft Teams Alternatives

Looking for an alternative to Microsoft Teams? Here’s a list of some of the best, including Slack, Zoom, and ClickUp.

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Customer Success: What It Is and Why Your Business Needs It

Customer success is how you keep your customers engaged from the onboarding session to their day-to-day use of your product. Here’s how it works.

A butterfly, representing the project life cycle.

What Is the Project Life Cycle?

The project life cycle tracks a project’s progress through planning, execution, and retrospective. Here’s everything you need to know.

A spreadsheet surrounded by blue symbols, representing the Google Sheets beginner's guide.

How To Use Google Sheets: A Guide for Complete Beginners

Need to learn how to use spreadsheets in a hurry? Here’s our full guide to Google Sheets including the interface, creating your first spreadsheet, and which formulas you should use.

Two people pasting post its on a big whiteboard.

The 6 Best Online Whiteboards for Collaboration

A whiteboard is a fantastic tool for collaboration…unless you’re remote. That’s where the online whiteboard comes in. Here’s our breakdown of the best online whiteboards on the market, including a few free options.

A box holding a spreadsheet, representing spreadsheet software.

The 7 Best Spreadsheet Software Tools for Teams of All Sizes

If you’re working with data, you need spreadsheet software. While Excel and Google Sheets are probably the most popular options, but here are a whole lot more, for all kinds of teams.

A person with a spool of paper, representing time tracking reports.

What Is a Time Tracking Report?

Time tracking reports let you know how time was spent on a specific project. Here’s why reporting on this is important.

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The Top 6 Trello Alternatives

Just because Trello is so popular doesn’t mean it’s the tool you need. Here’s our breakdown of the best Trello alternatives, from spreadsheet tools to platforms dedicated to software development.

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Remote Onboarding: How to Welcome New Remote Workers

With more companies shifting to remote work, it’s important that your remote onboarding process be on point.

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The Top 7 HubSpot Alternatives for Businesses of All Sizes

Every organization needs to manage customers and contact information. Not all of them are fans of HubSpot. Here’s our breakdown of the top seven HubSpot alternatives, including Drip, ActiveCampaign, and more.