Author: Dara Fontein

A green post it with a lifted corner, representing Scrum
Productivity

Scrum: A Definition and Some Pointers

Heard the word “Scrum” in a meeting and you’re not sure what it means? Or maybe you’re just curious about how it’s implemented? Find out what Scrum is, how it works, and just who the Scrum Master really is.

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A disassembled skateboard, representing a minimum viable product
Productivity

What Is a Minimum Viable Product?

Heard the term minimum viable product (or MVP) and not sure what it means? Find out what it is, what it’s used for, and what you need to know before creating your own.

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Incident management
How to

A Beginner’s Guide to Incident Management

If you’ve ever been in the middle of some work only to have an app crash, you know the pain and panic of a failing IT service. If that app is back up and running in just a few minutes, it’s thanks to an effective incident management process.

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