Unito vs. Jira Scriptrunner: Which One Should You Use?
No one has time to waste on repetitive tasks like manually updating workflows or making endless custom rules for different Jira projects. This work needs to be done, but does it need to be done by you? The answer is probably “no.”
But if you’re not doing it all, who will? No one has to. In this article, you’ll find two different tools that can help you automate and integrate Jira workflows and customize the tools in your tech stack to help you work smarter, not harder.
Let’s cover the difference between Unito and ScriptRunner for Jira, what features and benefits they include, associated costs, and what option will best fit your needs.
Key Takeaways
- Know your goals: Unito and ScriptRunner have different purposes. Depending on your unique needs and business goals, one may be a better option than the other.
- No-code vs. Groovy: Unito requires zero technical knowledge or coding expertise, whereas ScriptRunner utilizes Groovy scripts and requires some coding knowledge.
- Integration vs. enhancements: With Unito you can easily integrate tools and apps and sync data between them. ScriptRunner, however, is used primarily to enhance your Jira workflows and sync with other Atlassian products.
Overview: Understanding the differences between Jira ScriptRunner and Unito
What does each product do?
It’s important to note that Unito and ScriptRunner have different purposes.
Unito focuses on synchronizing data between tools so teams can collaborate seamlessly. Say your development team works in Jira but customer service favors HubSpot, for instance. A Unito flow can push updates across both platforms so everyone is in sync.
When you set up your integrations in Unito you can also create customized rules for specific fields such as comments, tags, and assignees. You can also sync custom fields from Trello and Jira, which many other integration platforms don’t support. Other components you can sync include attachments, workflows, permissions, and more. Everything syncs in real-time, so everyone involved is kept in the loop.
ScriptRunner, on the other hand, focuses more on boosting the overall functionality of Atlassian products. If your Jira workflow requires more alerts, custom fields, or specific rules for progression or escalation, ScriptRunner can help.
ScriptRunner will also let you customize your Jira instance and modify the way users can interact with items. Its integrations are more limited than Unito, which we’ll explain below.
Integrations
Unito currently integrates with over 40 different apps and tools, with more in development slated to be available soon. With options ranging from Asana to Slack, Salesforce, GitHub, Confluence, and even accounting software like Xero, there’s something for everyone.
With Unito’s 2-Way Sync you can easily set up information to flow between tools, which will boost efficiency, accessibility, and overall communication within your direct team and across your entire company.
Scriptrunner, however, will easily work with Atlassian products — Jira, Confluence, and Bitbucket — but requires custom scripts to integrate with third-party tools and apps. On their website, it states Slack as an option for integration and explains that with custom scripts you can access data to store in Jira so information for projects is contained in one spot.
There isn’t much information readily available, though, so you’ll likely have to do some digging and sift through their Script Library for resources on more integrations, and what exactly is doable.
Different target audiences
Each tool has a different target audience because of their individual purposes.
Unito is great for companies that utilize multiple tools but need to ensure teams stay synced. It can be used regardless of industry, and for various teams within a single business unit.
ScriptRunner is used specifically for Atlassian products, so it serves a more niche audience. It’s often used by developers or project managers who use Jira every day.
Each tool has a lot of awesome features, but knowing if you fit their target audience is key when deciding between the two.
No-code vs. Groovy
Unito has a user-friendly integration platform that requires no coding, meaning anyone can set it up. It’s quick and easy to get started with and takes under 15 minutes to set up a workflow.
ScriptRunner, however, is built on Groovy scripting, an open-source programming language. While there is a ScriptRunner Library with ready-to-use scripts, it can be overwhelming to navigate if you have little-to-no knowledge of this language.
Security Features
Using third-party apps to synchronize, customize, or manipulate work always raises questions about security features, and rightfully so! Thankfully, both products come with robust security measures.
Unito and ScriptRunner are both SOC 2 Type 2 certified, which follows industry regulations for keeping customer data safe.
On top of that, ScriptRunner holds an ISO 20071 accreditation which aligns with the international standard for information security.
Unito also follows European GDPR, California CCPA, and Québec Loi 25 privacy laws.
Regardless of which option you pick, you can relax knowing that your data and private information will be kept safe.
Pricing
Unito Prices
Unito offers different pricing tiers for their product. The price changes depending on usage: you can select how many items you want to sync per month, and how many tools you want to integrate with. Regardless of the amount of usage, customers pay for a single license.
Prices start at $124 USD per month for a Basic Plan that will integrate a single tool with any other in Unito’s roster, and sync up to 1,250 items per month. A Business Plan, for comparison, starts at $1,799 USD per month for up to 15,000 synced items across unlimited tools.
Different tiers also include various features such as additional integrations, reporting, and support levels.
You can check out the options to see what fits best with your needs and sign up for a 14-day free trial to test things out before signing up for a paid plan.
ScriptRunner for Jira Prices
Pricing options for ScriptRunner vary depending on what kind of license you have.
If you’re using Jira Cloud there are options to pay per user, either monthly or annually. Prices start at $2.50 USD per user for teams of up to 100 people. The price per user gets lower the larger your team is, as tiered pricing is in effect. For example, teams of up to 1,000 people pay roughly $0.50 USD per person.
For Jira Cloud, if you have a team of 10 or fewer, there is a free option to use indefinitely. You can also sign up for a free trial to test the app before committing to a paid plan.
Companies using Jira Data Center services, however, only have the option to pay for annual plans. On their website, it states the smallest plan starts at $360 USD per year for teams of up to 50 people. Prices increase the larger your team is, with tiers going up to accommodate for teams of 50,001+ people for $52,000 USD per year. There are, of course, tiers for various sizes in between.
Here’s a breakdown of prices by team size if you pay for a full year up-front:
Similarly to Jira Cloud, if you’re using Jira Data Center services you can register for a 30-day free trial, regardless of team size, to test everything out and see if it’s the right fit for your needs.
When to choose Jira ScriptRunner over Unito
Using ScriptRunner would be ideal in the following scenarios:
- You use primarily Atlassian products in your tech stack. Its integrations are a bit limited, but if you’re only using these tools and don’t need to sync with others, ScriptRunner would be a good choice.
- You can write Groovy scripts. Every script is written in Groovy, so having this technical knowledge, or someone on your team who understands it, would make the app easier to use.
- You want to enhance or customize Jira. If your company lives and breathes Jira tickets but you want to build them out and customize everything to fit your business needs, ScriptRunner would be a powerful tool.
When to choose Unito over Jira ScriptRunner
You should consider using Unito in the following scenarios:
- You want to collaborate more across different platforms. Unito was developed specifically to sync information across multiple platforms, so it’s an invaluable tool to have in your tech stack if collaboration is a goal. Teams will easily be able to communicate and stay on top of tasks.
- You need to integrate information seamlessly. Unito allows you to sync current and historical data seamlessly and automatically; integration has never been easier!
- You’re looking for an accessible option. There’s no code required, and setup is simple. Since there’s no technical knowledge required, anyone on your team regardless of expertise, can use Unito.