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How to Set Up Integration Governance for Business Users

Integration governance allows IT teams to set up a simple framework for building and deploying integrations rather than approving individual requests, all while striking a balance between data security and ease of use.

ServiceNow Jira Integration: Low-Code Setup Guide for ITSM Teams

Connect ServiceNow incidents with Jira issues using Unito’s no-code 2-way sync. An alternative to the Jira Spoke that bridges ITIL service desks and Agile dev teams in minutes.

A Complete Guide to ServiceNow Integrations

IT departments manage some of the most complex workflows in their organization. Here are some of the integrations that make that work much smoother.

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Agile Workflow Best Practices When Your Teams Use Different Tools

Agile frameworks should keep teams working smoothly, but that can be more difficult when working across tools. Here’s what you can do about this.

An illustration of a magnifying glass passing over multiple people, representing a guide to EAI, iPaaS, and other integration platforms.

EAI vs iPaaS vs Integration Platform: How to Choose

Choosing the right integration platform can completely transform the way you work. Here’s the difference between EAI, iPaaS, and other integration platforms.

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What Is API Integration and Why Non-Technical Teams Need to Understand It

API integration should be a building block in your tool stack, making work more seamless. Here’s how it works.

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7 Feature Prioritization Frameworks That Survive Stakeholder Pressure

RICE, MoSCoW, and other prioritization frameworks are compared. Learn why priorities drift after planning sessions and how to make decisions stick.

An illustration of a woman watching a stack of servers, representing a guide to root cause analysis.

Root Cause Analysis Across Disconnected Ticketing Systems

Root cause analysis is an essential part of making your ticket escalation workflow work. But it needs to be adapted to work across multiple systems. Here’s how.

An illustration of a man and woman going up an escalator, representing a guide to the ticket escalation workflow.

Unito’s Guide to Getting Your Ticket Escalation Workflow Right

Ticket escalation ensures that ever issue is handled by the right person. But getting this process right can be challenging. Here’s how it’s done.

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How To Set up a Jira-Azure DevOps Integration in Minutes (3 Methods)

Get your developers and software leads working closer together with a Jira-Azure DevOps integration. Here are three ways how you can do this.

ServiceNow Integration Hub or Unito: A Deep Dive for IT Decision-Makers

Here’s a breakdown of key features and functionality of Integration Hub and Unito, as well as when it makes sense to use one or the other.