Trusted by Fortune 500 companies and global brands
Sync anything between Freshservice and Wrike
Sync any ticket, task, attribute, and relationship bidirectionally and in real time, tailored to your workflows.
Freshservice
Supported work item types
Supported field types
Wrike
Supported task types
Supported field types
Real-time data sync with full control, no coding required
See how teams succeed with Unito
-
"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
-
"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
-
"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
-
"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
-
"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
-
"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Wrike at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Wrike without losing context
When a Freshservice incident needs engineering, escalate it into Wrike as a task in the right project. Updates, status changes, and comments flow both ways in real time, so Support and Product stay aligned without manual re-entry.
Schedule your free demoRoute incidents to the right Wrike project
Use rules to send the right Freshservice tickets and service requests into the matching Wrike folder or project, so escalations land with the team that owns the work instead of sitting in a queue.
Keep status in sync both ways
As a Wrike task progresses, its status flows back to the linked Freshservice ticket — and agent updates reach Wrike — so neither side falls behind.
Close the loop on resolution
When the Wrike task is done, the resolution syncs back to the Freshservice ticket so agents can confirm fixes and update requesters. No status meetings or copy-paste between tools.
See how you can sync Freshservice and Wrike with Unito
Stop copy-pasting between Freshservice and Wrike. Book a demo to see tickets and tasks stay in sync in real time, both ways, across Support and Product.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗About Wrike
Wrike is a collaborative work management platform built for cross-functional teams. It combines project planning, real-time collaboration, and resource management to help teams deliver work across departments.
Learn more about Unito's Wrike integrations ↗Popular Tool Pairings
Frequently asked questions about Freshservice and Wrike
Yes. Set rules so qualifying Freshservice tickets, incidents, or service requests create a matching Wrike task automatically. Because the sync is two-way, later updates on either side keep the linked items aligned in real time.
Yes. Unito syncs comments across both tools and lets you control private versus public visibility, so internal notes stay internal while shared updates reach the linked Freshservice ticket or Wrike task.
Yes. Unito maps native and custom fields between Freshservice and Wrike and lets you set the flow direction for each. It connects through each tool’s API, so supported custom fields can be synced bidirectionally.
You do, with no code. Unito is fully no-code, so Support or Product teams can build, adjust, and own the Freshservice-Wrike flow through rules and field mapping without engineering help or scripts to maintain.