What’s the first thing you do when you get to the office? You probably start by finding out what you need to do that day. That involves checking your email, your chat tool, your tools, and more. How do you keep it all organized? With a personal to-do list workflow, of course.
“How to get started?” is probably the single most popular question asked about any role. Whether you’re considering a career switch or are fresh out of school, you’re here to learn how people land their first product manager jobs. We asked six product managers to tell us how it’s done.
here’s no shortage of project management tools out there. That amount of choice is great until you actually have to choose one. While you’re guaranteed to find something that fits your niche, knowing where to start can be tough. Need a hand finding the right tool for your project? This is the webinar for you.
Officevibe’s Julie Jeannotte, in her role as Employee Engagement Expert and Lead Researcher, has found the right formula for improving remote collaboration, and it relies on relational intelligence.
A perfect ticket escalation workflow means the customer barely notices the difference. No matter how many teams the ticket has to get through or how much back-and-forth happen between them the customer knows they’re getting excellent service. Here’s how you can live that dream with Unito.
A product manager’s roles is complicated. That’s why they need a broad set of product management skills to get through the day. We asked six product managers to give us their insight on essential — and overrated — product management skills.
While micromanagement might feel like good-natured extra diligence — and the best way to keep your team on track — it’s actually a highly toxic workplace issue that will do more harm than good.
Most of the teams at your organization are like a sports team. They might play different positions, but they’re all generally doing the same thing. Sometimes, you need a team that’s a little more varied to nail trickier projects, more like a rock band. Here’s what a cross functional team is (and why it’s like a rock band).
Even the most dedicated customer support agents sometimes need help from other teams. Whether they need engineering to jump onto a new bug or the billing team to handle a billing issue, some tickets need escalation. That’s where this workflow comes in.
In some fields, a certification is an asset that lets you stand out from the pack. In others, it’s an absolute requirement. Which is it for product management? We asked six product managers for their insight.