What Is a Coordinated Development Workflow?
Tech companies live on the output of their developers. But developers need support from marketers, sales reps, cybersecurity experts, and more to thrive. Here’s how you can make your development team’s work more transparent so everyone can benefit.
How To Optimize Your Pre-Sales Support Workflow
Organizations need to keep growing to thrive. That growth depends on a team of sales representatives that take prospects from leads to closed deals. Often, that process relies on a sales rep identifying potential objections and squashing them. But when your sales team needs backup, how do you make sure that happens?
What Is a Pre-Sales Support Workflow?
Is a firm handshake enough to secure a deal? These days, a prospect might have any number of technical questions, and they expect collateral before they buy. How do you get answers and support to your sales reps when they need it?
How to Perform a Workflow Audit
How do you know when a workflow isn’t working right, and what can you do about it? Perform a workflow audit, and reap the rewards. Find out how (and when) you can audit your workflows.
What Is a Personal To-Do List Workflow?
What’s the first thing you do when you get to the office? You probably start by finding out what you need to do that day. That involves checking your email, your chat tool, your tools, and more. How do you keep it all organized? With a personal to-do list workflow, of course.
How To Optimize Support Ticket Escalation Workflows
A perfect ticket escalation workflow means the customer barely notices the difference. No matter how many teams the ticket has to get through or how much back-and-forth happen between them the customer knows they’re getting excellent service. Here’s how you can live that dream with Unito.
What Is the Support Ticket Escalation Workflow?
Even the most dedicated customer support agents sometimes need help from other teams. Whether they need engineering to jump onto a new bug or the billing team to handle a billing issue, some tickets need escalation. That’s where this workflow comes in.
The State of Workflow 2020 — A Guide to Getting Work Done
How do you bring things back under your control? How can you help your organization manage the current state of change and better prepare for the future? The key lies in workflow management. We break down everything you need to know about it in this ebook.
How to Optimize Sprint Execution Workflows With Unito
Maybe you’ve managed to optimize your workflow right up to dealing with the work in your backlog. But what should you do if your sprints always leave your developers out of breath? Here’s how you can optimize your sprint execution workflow.
Boost Your Workflow IQ With Unito’s New Smartsheet Integration
How’s your workflow’s IQ? Does your workflow power through any challenge you can throw at it or does it stumble right out the gate? Mixed metaphors notwithstanding, you need the top tools, the best techniques, and some agility to build dream workflows.
Here’s how you can do that with Smartsheet and Unito.
What Is a Sprint Execution Workflow?
You’ve gone through the backlog, prioritized what needs to happen, and planned your next sprint. There have been meetings and messages, and everyone knows what they’re supposed to do. You’re here to help your team, and you want to know exactly where and when to give that support. Find out how the sprint execution workflow makes this happen.