Jira Service Management Two-Way Integration

With Unito's two-way Jira Service Management integration, establish deep connections between Jira Service Management and any other tools you use. Unito's bi-directional flows go beyond simple one-way automation, making sure all information syncs in real-time across tools whenever there's an update. Unito supports Jira Service Management issues.

An integration for every type of Jira user

Unito supports both Jira on-premise and Jira cloud, so you can build the workflows that make the most sense for your business. We also offer a distinct Jira integration.

Visit the Jira integration

Two-way integrations between Jira Service Management and your other tools

Unito connects your Jira Service Management projects with your other tools and keeps everything in sync. New issues and their updates flow seamlessly back and forth between Jira Service Management and the rest of your stack.

Define how and what information is synced

You determine exactly what information flows from your Jira Service Management projects to other tools and vice-versa. Create rules and filter project issues based on your requirements, so only the right information is shared. Then, define how fields are mapped between your tools, so everything is always where you need it to be.

"Through our partnership with Unito, we’ve opened up new avenues to our customers to integrate, align their teams, and customize all workflows for their needs."

Amit Goldenberg , Head of Tech Partnerships @ monday.com

Start building powerful Jira Service Management workflows today

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Gain an extra work day with Unito

"Unito allows us to have the right project management tool and the right development tool so teams can get done what they need to get done without either of them having to sacrifice."

Read the case study

Unito syncs the following Jira Service Management Cloud work items:

Issue fields One-way icon: info Two-way icon: info
Affected version icon: info icon: checkmark Supported icon: checkmark Supported
Assignee icon: info icon: checkmark Supported icon: checkmark Supported
Attachment icon: info icon: checkmark Supported
Reporter icon: info icon: checkmark Supported icon: checkmark Supported
Comment icon: info icon: checkmark Supported icon: checkmark Supported
Component icon: info icon: checkmark Supported icon: checkmark Supported
Date picker (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Date time (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Description icon: info icon: checkmark Supported icon: checkmark Supported
Due date icon: info icon: checkmark Supported icon: checkmark Supported
Original estimated duration icon: info icon: checkmark Supported icon: checkmark Supported
Epic icon: info icon: checkmark Supported icon: checkmark Supported
Fix version icon: info icon: checkmark Supported icon: checkmark Supported
Float (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Issue number icon: info icon: checkmark Supported
Label icon: info icon: checkmark Supported icon: checkmark Supported
Multiple checkbox (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Multiple select list (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Multiple user picker (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Priority icon: info icon: checkmark Supported icon: checkmark Supported
Radio button (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Remaining estimated duration icon: info icon: checkmark Supported icon: checkmark Supported
Resolution icon: info icon: checkmark Supported icon: checkmark Supported
Single select list (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Sprint icon: info icon: checkmark Supported icon: checkmark Supported
Sprint end date icon: info icon: checkmark Supported
Sprint start date icon: info icon: checkmark Supported
Status icon: info icon: checkmark Supported icon: checkmark Supported
Subtask icon: info icon: checkmark Supported icon: checkmark Supported
Issue type icon: info icon: checkmark Supported icon: checkmark Supported
Text field (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Textarea (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
Original time estimate icon: info icon: checkmark Supported
Time spent icon: info icon: checkmark Supported
Summary icon: info icon: checkmark Supported icon: checkmark Supported
Link to issue icon: info icon: checkmark Supported
Url (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported
User picker (custom field)* icon: info icon: checkmark Supported icon: checkmark Supported

* Custom fields are only available for Team plans and up. Visit our pricing page for more information.

Sync Asana + Jira with Unito

With a little help from Jeremie Ponak - Product Marketer at Unito - learn how to set up a Unito two-way flow to sync Asana tasks with Jira issues.

Learn all about our Jira Service Management integration's limitations, customization options, and more in the Unito Help Center.