Unito supports both Jira on-premise and Jira cloud, so you can build the workflows that make the most sense for your business. We also offer a distinct Jira integration.
Jira Service Management Two-Way Integration
With Unito's two-way Jira Service Management integration, establish deep connections between Jira Service Management and any other tools you use. Unito's bi-directional flows go beyond simple one-way automation, making sure all information syncs in real-time across tools whenever there's an update. Unito supports Jira Service Management issues.
An integration for every type of Jira user
Two-way integrations between Jira Service Management and your other tools
Unito connects your Jira Service Management projects with your other tools and keeps everything in sync. New issues and their updates flow seamlessly back and forth between Jira Service Management and the rest of your stack.
Define how and what information is synced
You determine exactly what information flows from your Jira Service Management projects to other tools and vice-versa. Create rules and filter project issues based on your requirements, so only the right information is shared. Then, define how fields are mapped between your tools, so everything is always where you need it to be.
"Through our partnership with Unito, we’ve opened up new avenues to our customers to integrate, align their teams, and customize all workflows for their needs."
Start building powerful Jira Service Management workflows today
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"Unito allows us to have the right project management tool and the right development tool so teams can get done what they need to get done without either of them having to sacrifice."
Unito syncs the following Jira Service Management Cloud work items:
| Issue fields |
One-way
|
Two-way
|
|---|---|---|
|
Affected version
|
Supported
|
Supported
|
|
Assignee
|
Supported
|
Supported
|
|
Attachment
|
Supported
|
|
|
Reporter
|
Supported
|
Supported
|
|
Comment
|
Supported
|
Supported
|
|
Component
|
Supported
|
Supported
|
|
Date picker (custom field)*
|
Supported
|
Supported
|
|
Date time (custom field)*
|
Supported
|
Supported
|
|
Description
|
Supported
|
Supported
|
|
Due date
|
Supported
|
Supported
|
|
Original estimated duration
|
Supported
|
Supported
|
|
Epic
|
Supported
|
Supported
|
|
Fix version
|
Supported
|
Supported
|
|
Float (custom field)*
|
Supported
|
Supported
|
|
Issue number
|
Supported
|
|
|
Label
|
Supported
|
Supported
|
|
Multiple checkbox (custom field)*
|
Supported
|
Supported
|
|
Multiple select list (custom field)*
|
Supported
|
Supported
|
|
Multiple user picker (custom field)*
|
Supported
|
Supported
|
|
Priority
|
Supported
|
Supported
|
|
Radio button (custom field)*
|
Supported
|
Supported
|
|
Remaining estimated duration
|
Supported
|
Supported
|
|
Resolution
|
Supported
|
Supported
|
|
Single select list (custom field)*
|
Supported
|
Supported
|
|
Sprint
|
Supported
|
Supported
|
|
Sprint end date
|
Supported
|
|
|
Sprint start date
|
Supported
|
|
|
Status
|
Supported
|
Supported
|
|
Subtask
|
Supported
|
Supported
|
|
Issue type
|
Supported
|
Supported
|
|
Text field (custom field)*
|
Supported
|
Supported
|
|
Textarea (custom field)*
|
Supported
|
Supported
|
|
Original time estimate
|
Supported
|
|
|
Time spent
|
Supported
|
|
|
Summary
|
Supported
|
Supported
|
|
Link to issue
|
Supported
|
|
|
Url (custom field)*
|
Supported
|
Supported
|
|
User picker (custom field)*
|
Supported
|
Supported
|
* Custom fields are only available for Team plans and up. Visit our pricing page for more information.
Learn all about our Jira Service Management integration's limitations, customization options, and more in the Unito Help Center.
