Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
Build ticket escalation flows in simple steps
Connect your tools, choose what to sync, and launch your flow. No engineering required.
Connect your tools
Define how data flows
Set flow conditions
Review how fields map across tools
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Asana and Jira Service Management at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Jira Service Management tickets into Asana automatically
When a request or incident in Jira Service Management needs cross-departmental input, Unito turns it into an Asana task in the right project. Updates, comments, and status flow back to the original ticket, so support stays in the loop without manual follow-up.
Auto-create Asana tasks from tickets
Qualifying incidents and requests in Jira Service Management spin up Asana tasks the moment your rules are met, so escalations reach the right Product team without copy-paste or re-keying.
Keep both sides in sync as work moves
As an Asana task progresses, status, fields, and comments sync to the Jira Service Management ticket in real time, keeping support and other teams aligned.
Escalate only what matters
Rule-based conditions decide which Jira Service Management tickets become Asana tasks — filtering by status, priority, assignee, labels, and more — so only the right incidents reach your portfolios.
See how you can sync Asana and Jira Service Management with Unito
Book time with an integration expert who can help solve your specific workflow integration challenges.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Asana
Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.
Learn more about Unito's Asana integrations ↗Popular Tool Pairings
About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗Frequently asked questions about Asana and Jira Service Management
Yes. When a ticket meets your rule conditions, Unito creates a matching Asana task automatically. The sync is two-way, so updates on either side keep the ticket and task aligned in real time.
Yes. Unito syncs comments across Asana and Jira Service Management bidirectionally, and you control visibility — choosing whether private or public notes carry over — so each team sees the right context.
Yes. Unito supports native and custom fields through each tool’s API. You map fields one by one and set the flow direction for each, so the right data moves between tickets and tasks.
You do, no developers needed. Unito is fully no-code, so support or Product ops can build, adjust, and own escalation flows directly, updating rules and mappings whenever your workflow changes.