Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
Build ticket escalation flows in simple steps
Connect your tools, choose what to sync, and launch your flow. No engineering required.
Connect your tools
Define how data flows
Set flow conditions
Review how fields map across tools
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Jira Service Management and Wrike at any scale - with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Jira Service Management tickets into Wrike work
When a Jira Service Management incident needs more than a quick fix, escalate it straight into Wrike as a task in the right folder or project. As your Product team progresses the work, status and updates sync back so Support always sees the latest.
Tickets become Wrike tasks automatically
Set rules so qualifying Jira Service Management requests and incidents spin up matching Wrike tasks in the right folder, with no manual re-entry and no detail lost in the handoff.
Keep both teams on the same updates
Status, assignees, and fields sync two-way between Jira Service Management and Wrike, so Support and Product never work from stale information.
Context travels with the work
Comments and attachments sync between Jira Service Management tickets and Wrike tasks, with control over private and public visibility, so engineers get full context and Support sees resolution notes.
See how you can sync Jira Service Management and Wrike with Unito
Stop copying tickets between Jira Service Management and Wrike by hand. Book a demo and let real-time two-way sync keep both tools current automatically.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗About Wrike
Wrike is a collaborative work management platform built for cross-functional teams. It combines project planning, real-time collaboration, and resource management to help teams deliver work across departments.
Learn more about Unito's Wrike integrations ↗Popular Tool Pairings
Frequently asked questions about Jira Service Management and Wrike
Yes. With rule-based criteria, you define which Jira Service Management requests or incidents qualify, and Unito creates a matching Wrike task automatically. Updates then sync two-way in real time, so both sides stay aligned.
Yes. Unito syncs comments between Jira Service Management and Wrike, and you control private versus public visibility. You decide which notes carry across, so internal context stays internal while shared updates reach both teams.
Yes. Unito maps native and custom fields supported through each tool’s API, field by field. You set the flow direction for each mapping, so the right data lands in the right place on both sides.
You do, with no code. Unito is owned and managed by the teams using it through a visual interface, so Support or Product can adjust rules and field mappings without engineering help or ongoing dev support.