Integrate Microsoft Outlook with Zendesk

Sync updates between Microsoft Outlook and Zendesk with Unito

Unito lets you turn Microsoft Outlook events or contacts into Zendesk tickets and vice-versa with automated, 2-way updates.

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Connect Microsoft Outlook and Zendesk with automated updates

When an event is found in Microsoft Outlook, create a ticket in Zendesk and keep both in sync.

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When a contact is found in Microsoft Outlook, create a ticket in Zendesk and keep both in sync.

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When a ticket is found in Zendesk, create an event in Microsoft Outlook and keep both in sync.

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When a ticket is found in Zendesk, create a contact in Microsoft Outlook and keep both in sync.

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How Unito works

Connect

Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.

Craft

Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.

Launch

Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.

About Microsoft Outlook

Microsoft Outlook is a personal information manager that allows users to manage various aspects of their lives in an organized way. It’s used to store contacts, calendar events, tasks and notes in one place, as well as easily view and share emails between multiple platforms.

Learn more about Unito's Microsoft Outlook integrations.

About Zendesk

Zendesk is a customer service platform designed to help businesses meet customer expectations through ticket management, self-service support portals, knowledge base creation tools, automated responses, live chat support, and data insights.

Learn more about Unito's Zendesk integrations.