Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Trello at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets to Trello without manual handoffs
When a Freshservice ticket or incident needs Product, Unito turns it into a Trello card on the right board and list automatically. As the team updates the card, status and comments sync back to the original ticket in real time.
Schedule your free demoRoute the right tickets, automatically
Set rules so only tickets that match your criteria — by status, priority, or assignee — become Trello cards. Everything else stays in Freshservice, keeping your boards focused on real escalations.
Keep both sides current as work moves
Updates to a Trello card flow to the linked Freshservice ticket, and ticket changes reach the card, so Support and Product always see one status.
Map fields your way
Match Freshservice ticket fields to Trello card fields, including custom fields, and set the flow direction for each. Priorities, due dates, and assignees land exactly where each team expects them.
See how you can sync Freshservice and Trello with Unito
Book a demo and watch a Freshservice ticket become a live, two-way Trello card in minutes — no scripting, no copy-paste between teams.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗About Trello
Trello is a task management application designed to make it easier for teams to organize their work in one place. It allows users to create boards with cards containing tasks or objectives which can be organized into columns or lists depending on their project’s needs.
Learn more about Unito's Trello integrations ↗Popular Tool Pairings
Frequently asked questions about Freshservice and Trello
Yes. With Unito’s rule-based two-way sync, any Freshservice ticket that matches your criteria automatically creates a card on the Trello board and list you choose. Later updates flow both ways to keep the ticket and card aligned.
Yes. Unito syncs comments across both tools and gives you control over private versus public visibility, so internal notes stay internal while shared updates reach the linked Freshservice ticket and Trello card.
Yes. Unito maps native and custom fields supported through each tool’s API, and you set the flow direction for each one. Priorities, due dates, and assignees move between Freshservice tickets and Trello cards exactly as you define.
You do, no developers needed. Unito is fully no-code, so Support or Product owners can build, adjust, and own the Freshservice-Trello flow themselves and change what syncs anytime without scripting or engineering help.