Trusted by Fortune 500 companies and global brands
Sync anything between ClickUp and Freshservice
Sync any ticket, task, attribute, and relationship bidirectionally and in real time, tailored to your workflows.
ClickUp
Supported Task types
Supported field types
Freshservice
Supported work item types
Supported field types
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and ClickUp at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into ClickUp without the handoff lag
When a Freshservice incident needs engineering, Unito turns it into a ClickUp task in the right list automatically. Status changes, comments, and field updates flow both ways, so support and product stay aligned without manual copying.
Schedule your free demoIncidents reach the right ClickUp space
Route escalated Freshservice tickets straight into the ClickUp space or list that owns the work, using rules based on priority, assignee, or category so nothing lands in the wrong place.
Updates stay synced on both sides
When engineers move a ClickUp task forward, the linked Freshservice ticket reflects the new status and comments in real time, keeping support informed.
Full context, no rekeying
Map Freshservice fields like priority, requester, and category to ClickUp custom fields so every escalated task carries the detail engineers need, with attachments and comments synced for complete visibility.
See how you can sync Freshservice and ClickUp with Unito
Book a demo and watch Freshservice tickets escalate into ClickUp tasks in real time, with updates syncing both ways and zero manual handoffs.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About ClickUp
ClickUp is an all-in-one productivity platform that consolidates tasks, docs, goals, and time tracking into a single workspace. Teams use it as a flexible work management system that adapts to engineering, marketing, operations, and more.
Learn more about Unito's ClickUp integrations ↗Popular Tool Pairings
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗Frequently asked questions about ClickUp and Freshservice
Yes. Unito’s rule-based, two-way sync creates a matching ClickUp task whenever a Freshservice ticket meets your criteria, then keeps both items updated as work progresses.
Yes. Unito syncs comments between the two tools and gives you control over private and public visibility, so each team sees the right context without exposing internal notes.
Yes. Unito maps native and custom fields supported through each tool’s API, letting you align priority, category, and other fields and set the flow direction for each one.
No. Unito is fully no-code, so support and product teams can build, own, and adjust the Freshservice and ClickUp sync themselves, without scripts or dev-led upkeep.