Integrate Zendesk with Slack
Sync updates in real-time between tickets and messages.
Unito lets you turn Zendesk tickets into Slack messages and vice-versa with automated 2-way updates.
Connect Zendesk and Slack with automated 2-way updates
When a ticket is found in Zendesk, create a message in Slack and keep both in sync.Sign up now
When a message is found in Slack, create a ticket in Zendesk and keep both in sync.Sign up now
Get started with these dedicated Zendesk + Slack resources for Unito users
See why 50,000+ users across the world have chosen Unito
How Unito works
Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.
Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.
Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.
Zendesk is a customer service platform designed to help businesses meet customer expectations through ticket management, self-service support portals, knowledge base creation tools, automated responses, live chat support, and data insights.Learn more about Unito's Zendesk integrations.
Slack is a communication and collaboration platform designed for teams. It offers a range of features that make it easy to communicate with colleagues, share information, and stay up-to-date with the latest happenings in your team or organization.Learn more about Unito's Slack integrations.