The most powerful Zendesk-Jira integration

Integrate Zendesk and Jira to better align support and development teams. Sync tickets, issues, projects, groups, comments, assignees, and more to ease collaboration, eliminate busywork, and more quickly address customer needs.

How this integration Works

What can you sync between Zendesk and Jira?

Title Two-way sync arrow Title
Description Two-way sync arrow Description
Internal notes Two-way sync arrow Comments
Status Two-way sync arrow Status
Priority Two-way sync arrow Priority
Assignee Two-way sync arrow Assignee
Tags Two-way sync arrow Labels
Task due date Two-way sync arrow Due date

For a complete list on how we can connect your Asana and Zendesk workflows visit our guide .

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How it works

Design your workflow

Add blocks of work to represent your projects, then draw flows between them so your work data knows where to go.

Control the flow of information

Tailor your workflow with Unito’s rules. Only need work items with a specific assignee to be included? Rules can help you filter items by assignee, label, and more.

Customize your field mappings

Similar fields are matched by default, but you can customize Unito to fit your use case. With custom field mappings, you could map labels exactly as you need them across tools, map similar custom fields, and more.

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Build powerful workflows between tools to save your team time.

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