Wrike + Zendesk Integration

Sync groups, projects, tickets, and tasks to more quickly resolve customer issues with Unito’s Wrike and Zendesk integration.

How this integration works:

How Unito works:

Sign up

1. Sign up

Sign up to Unito and authorize access to both Wrike and Zendesk.

Choose what to sync

2. Choose what to sync

Select Wrike and pick the project you want to sync. Then pick the destination group within Zendesk (or vice versa).


3. Filter

If you don’t want to share everything between the tools, add filters to specify which projects, groups, tickets, and tasks you want to sync.

Map your fields and launch

4. Map your fields and launch

Unito will attempt to match fields on your behalf but you should review and adjust as needed. Then “create sync” and you’re done.

What Unito syncs:

Title Two-way sync arrow Title
Description Two-way sync arrow Description
Comments Two-way sync arrow Internal notes
Importance Two-way sync arrow Priority
Status Two-way sync arrow Status
Assignee Two-way sync arrow Assignee
Tags Two-way sync arrow Tags
Due date Two-way sync arrow Task due date

Get started

"We're using Unito as a go-between for Wrike (used by our Marketing team) and Jira (used as the hub of ticketing across the org). [...] In the past year and a half, I'd estimate I've saved roughly 250-300 hours of legwork as a result of the one sync."

John W , Marketing Operations Manager @ Adwerx

Ready to start syncing?

Get started

No credit card required.

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