Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
Build ticket escalation workflows in simple steps
Connect your tools, choose what to sync, and launch your flow. No engineering required.
Connect your tools
Define how data flows
Set flow conditions
Review how fields map across tools
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Jira Service Management and Trello at any scale - with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Jira Service Management tickets to Trello automatically
When a support incident needs hands-on work, Unito turns each Jira Service Management ticket into a Trello card on the right board and list. Status, comments, and assignees stay in sync both ways, so Support and Product never chase updates.
Tickets become cards in real time
New or matching Jira Service Management incidents create Trello cards instantly, dropped onto the board and list you choose. Your team picks up escalations without manual copying or re-keying details.
Two-way updates keep both sides aligned
Edits to a Trello card flow back to the source ticket, and changes in Jira Service Management update the card, so both teams see one source of truth.
Sync only what matters
Rule-based filters control which incidents escalate by status, assignee, label, or priority. Only the tickets that need Product attention reach Trello, keeping boards clean and focused.
See how you can sync Jira Service Management and Trello with Unito
Book a demo and watch Jira Service Management tickets escalate into Trello cards, with two-way updates keeping Support and Product in step.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗About Trello
Trello is a task management application designed to make it easier for teams to organize their work in one place. It allows users to create boards with cards containing tasks or objectives which can be organized into columns or lists depending on their project’s needs.
Learn more about Unito's Trello integrations ↗Popular Tool Pairings
Frequently asked questions about Jira Service Management and Trello
Yes. Unito’s two-way sync creates a matching Trello card whenever a ticket meets your rules in Jira Service Management. Updates then flow both ways in real time, so neither side falls out of date.
Yes. Unito syncs comments between Jira Service Management and Trello and gives you control over private versus public visibility, so each team sees the right context without exposing internal notes.
Yes. Unito connects through each tool’s API and lets you map native and custom fields, setting the flow direction for each one. You decide exactly which ticket and card details sync.
Yes, it’s no-code. Anyone on your Support or Product team can build and own the flow using rules and field mapping, with no scripts or developer help needed to set up or maintain it.