SERVICENOW AND WRIKE INTEGRATION

Sync anything between ServiceNow and Wrike

Unito's real-time, two-way sync links ServiceNow and Wrike with enterprise-grade security, full control, and zero coding.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

Trusted by Fortune 500 companies and global brands

Real-time, two-way integration between ServiceNow and Wrike

Sync any incident, task, attribute, and relationship bidirectionally and in real time, tailored to your workflows.

ServiceNow

Supported table types

Incidents Cases Problems Requests Request items Catalog tasks + All additional native tables + All custom tables

Supported field types

String fields Number fields Datetime fields User fields Boolean fields Assignment groups Choices Comments Durations Integers Lists References IDs Attachments Full custom field support

Wrike

Supported task types

Tasks Projects Folders Records Databases Spaces

Supported field types

String fields Date/Time fields Number fields Boolean fields Linked items Durations Comments Attachments Full custom field support

Real-time data sync with full control, no coding required

Custom sync rules

Use intuitive rules (conditions or filters) to determine exactly what data to sync, such as incident status, assignee, labels, and more.

Deep field configurability

Configure your data flow field by field. Map any native or custom fields and define flow direction for each.

Full relationship support

Sync hierarchies and related items across tools, keeping linked objects, dependencies, and parent-child relationships fully intact.

Historical data sync

Your sync doesn't rely on live triggers. Unito rules apply to any object in your tools and can also include historical data.

Comment & attachment support

Sync comments across tools with control over private and public visibility, and sync attachments for full visibility.

Live data transformation

Transform data in real time with transformers to combine fields, convert HTML to text, extract values, or apply custom string logic through JSON settings.

Enterprise-grade sync without the complexity

Unlike iPaaS tools, Unito handles data workflows between ServiceNow and Wrike at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.

Abstracted complexity

Connect ServiceNow and Wrike with an intuitive, out-of-the-box solution that allows for full configurability of your integration. Unito doesn't require custom logic, scripting, or dev-led setup.
Abstracted complexity

Lower total cost of ownership

Most iPaaS tools drive up cost with long rollouts and heavy upkeep. Unito lowers TCO with fast time to value, and no specialized headcount to maintain or scale integrations.
Lower total cost of ownership

Scalability and resilience

Maintain real-time data consistency across datasets of any size. Unito's auto-scaling, intelligent API throttling and automatic recovery ensure uptime even during peak loads and tool downtimes.
125K work items
in sync
600K500K400K300K200K100K0
W1 W2 W3 W4 W5 W6
IT incident escalation 22K items in sync
Change management coordination 17K items in sync
Service request fulfillment 10K items in sync
Abstracted complexity
Lower total cost of ownership
125K work items
in sync
600K500K400K300K200K100K0
W1 W2 W3 W4 W5 W6
IT incident escalation 22K items in sync
Change management coordination 17K items in sync
Service request fulfillment 10K items in sync

Enterprise-grade control and reliability

Unito is designed to meet the highest standards of security and performance.

SOC 2 Type 2 certified

GDPR and CCPA compliant

  • SSO
  • End-to-end encryption
  • Access controls and flow permissions
  • Centralized monitoring tools
  • No data stored by Unito

Escalate ServiceNow incidents into Wrike without retyping

When a ServiceNow incident or change request needs product work, Unito turns it into a Wrike task in the right folder automatically. Updates on status, assignee, and comments flow both ways, so Support and Product stay aligned.

Schedule your free demo

Incidents become Wrike tasks instantly

Set rules so qualifying ServiceNow requests and incidents spin up matching Wrike tasks in your intake folder, with no manual re-entry and no detail lost in the handoff.

Two-way updates keep both sides current

Status changes, assignees, and field edits sync live between the ServiceNow incident and the Wrike task, so no one works from stale information.

Context travels with the work

Comments and attachments sync between ServiceNow and Wrike with control over public and private visibility, so Product sees the full picture while Support keeps sensitive notes internal.

See how you can sync ServiceNow and Wrike with Unito

Stop copy-pasting between ServiceNow and Wrike. Book a demo to see incidents and tasks stay in sync automatically, both ways, in real time.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

About ServiceNow

ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.

Learn more about Unito's ServiceNow integrations

About Wrike

Wrike is a collaborative work management platform built for cross-functional teams. It combines project planning, real-time collaboration, and resource management to help teams deliver work across departments.

Learn more about Unito's Wrike integrations

Frequently asked questions about ServiceNow and Wrike

Can a new ServiceNow incident automatically create a task in Wrike?

Yes. With rule-based criteria, Unito can create a matching Wrike task whenever a ServiceNow incident meets your conditions, then keep both items in sync two-way in real time.

Do comments and notes stay in sync between ServiceNow and Wrike?

Yes. Unito syncs comments across both tools and gives you control over public and private visibility, so you decide what Product sees in Wrike and what stays internal in ServiceNow.

Can Unito map custom fields between ServiceNow and Wrike?

Yes. Unito supports native and custom fields through each tool’s API. You map any field to its counterpart and set the flow direction for each, with no coding required.

Who maintains the integration once it's live?

Your team does, no developers needed. Unito is fully no-code, so the people who own the ServiceNow and Wrike workflows can build, adjust, and maintain the sync themselves.

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