Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Zoho Projects at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Zoho Projects automatically
When a Freshservice ticket or incident needs engineering, route it straight into Zoho Projects as a task. As your team works the task, status, comments, and field updates flow back to the original ticket so Support stays informed.
Schedule your free demoNo more manual ticket re-entry
Qualifying Freshservice incidents and service requests create Zoho Projects tasks on their own, so agents skip the copy-paste and product teams pick up work with full context intact.
Updates flow both ways in real time
Progress on a Zoho Projects task syncs back to its Freshservice ticket, and replies on the ticket reach the task, keeping both sides aligned.
Escalate on your terms
Rules decide which Freshservice tickets reach Zoho Projects based on priority, status, or category, so only the right incidents become tasks and nothing slips through unnoticed.
See how you can sync Freshservice and Zoho Projects with Unito
Book a live demo and watch a real-time, two-way sync between Freshservice and Zoho Projects run in front of you, tickets and tasks updating side by side.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗About Zoho Projects
Zoho Projects provides users with the tools necessary for successful collaboration within one easy-to-use interface including task tracking tools, document management capabilities, time tracking modules, custom reporting options and Gantt charts.
Learn more about Unito's Zoho Projects integrations ↗Frequently asked questions about Freshservice and Zoho Projects
Yes. Unito’s two-way sync can create a Zoho Projects task whenever a Freshservice ticket matches your rules, based on criteria like priority, status, or category, with no manual entry.
Yes. Unito syncs comments across Freshservice and Zoho Projects in both directions, and you control private versus public visibility so internal notes stay internal.
Yes. Unito maps native and custom fields through each tool’s API, and you set the flow direction per field so ticket and task data line up the way you need.
No. Unito is fully no-code, so the team that owns Freshservice or Zoho Projects can build, adjust, and maintain the integration without scripting or developer support.