Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Teamwork at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Teamwork without manual handoffs
When a Freshservice ticket or incident needs product or engineering work, Unito turns it into a Teamwork task on the right project. Updates, status changes, and comments sync both ways, so Support and delivery teams stay aligned.
Schedule your free demoAuto-create Teamwork tasks from tickets
Set rules so qualifying Freshservice tickets and service requests spin up Teamwork tasks automatically, landing in the correct project and task list without anyone copying details by hand.
Keep status and progress in sync both ways
As a Teamwork task moves forward, its status and updates flow back to the Freshservice ticket, so agents always see current progress.
Map the fields that matter
Match Freshservice ticket fields like priority, assignee, and custom fields to Teamwork task fields, and set the flow direction for each so both tools carry the context their teams rely on.
See how you can sync Freshservice and Teamwork with Unito
Your rules decide exactly what syncs between Freshservice and Teamwork: which tickets, which fields, which direction. Book a demo and stay in control.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗About Teamwork
Teamwork is a cloud-based project management platform designed to help users collaborate on tasks of any size with features such as: file sharing, messaging, task assignment, time tracking and reporting.
Learn more about Unito's Teamwork integrations ↗Frequently asked questions about Freshservice and Teamwork
Yes. Set rules so qualifying Freshservice tickets, incidents, or service requests automatically create matching Teamwork tasks. As either side changes, Unito’s two-way sync keeps both updated in real time.
Yes. Unito syncs comments between Freshservice tickets and Teamwork tasks, with control over private and public visibility so internal notes stay internal and shared updates reach both teams.
Yes. Unito connects through each tool’s API and lets you map native and custom fields between Freshservice and Teamwork, setting the flow direction for each field so the right data moves the right way.
No coding is required. Unito is fully no-code, so Support or operations teams can build and own the Freshservice-Teamwork flow, adjusting rules and field mappings themselves without engineering help.