Trusted by Fortune 500 companies and global brands
Sync anything between Asana and Freshservice
Connect every field, status, and hierarchy in real time.
Asana
Supported object types
Supported field types
Freshservice
Supported work item types
Supported field types
Real-time data sync with full control, no coding required
Set up your Asana–Freshservice sync in simple steps
Connect your tools, choose what to sync, and launch your flow. No engineering required.
Connect your tools
Define how data flows
Set flow conditions
Review how fields map across tools
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
-
"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the enterprise-grade complexity
Enterprise integration tools handle service-to-project workflows at scale, but they demand certification, scripting, and multi-week rollouts. Unito handles the same workflows between Asana and Freshservice with rules anyone on the team can configure.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Turn IT service requests into project work directly
A request lands in Freshservice: deploy a SaaS tool to 400 users, build out a new office, roll out SSO. The PM picks it up in Asana and breaks it into sub-tasks. Unito keeps both sides in sync so IT and the PM see the same status.
Promote a Freshservice ticket into an Asana project plan
When a service request needs project execution, Unito creates a linked Asana task with priority, agent group, and requester carried over. Status flows both ways.
Filter what reaches engineering
Sync rules decide which tickets land in Asana, by priority, agent group, or category. Other teams only see what actually needs execution, not the full queue.
Stop running the Friday status reconciliation
Both teams see the same priority, status, and assignee on the live record. Closed-loop reporting builds itself instead of waiting on someone to merge two spreadsheets.
See how you can sync Asana and Freshservice with Unito
Book time with an integration expert who can help solve your specific workflow integration challenges.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Asana
Asana is a leading work management platform that helps teams organize, track, and manage their work. From simple task lists to complex project portfolios, Asana gives teams the clarity they need to move faster.
Learn more about Unito's Asana integrations ↗Popular Tool Pairings
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗Frequently asked questions about Asana and Freshservice
Yes. Flow rules can create an Asana task when a Freshservice ticket meets criteria you define: service category, priority, agent group, or any custom field.
Only if you configure them to sync. Private notes and public replies map to separate fields, and flow rules control visibility so internal IT context stays internal.
Yes. Unito connects through the Freshservice API and supports custom fields across plans. Field mapping is configured per flow, including custom dropdowns and dependent fields.
Either. Flows can be configured and maintained by anyone with access. Many teams have the PMO own day-to-day rules and IT review them, since neither side needs to write code.