Project managers, like anyone, can save a ton of time with AI tools. But it’s now going beyond just asking ChatGPT a few questions. Here’s how.
AI works the queue, not just the ticket
Unito syncs incoming work between intake tools and the tool where your AI agents live, so agents categorize, respond, route, and keep the origin record updated the moment work lands.
Trusted by Fortune 500 companies and global brands
AI can't triage across tools it can't see
- Incoming work lands in the wrong place. Requests arrive in the intake tool, but the team that owns the work lives somewhere else. Someone re-types them by hand and the original request stops getting updates.
- AI agents work only their own inbox. An agent inside the intake tool can't see the destination board. An agent on the destination can't see the intake context. Both work with half the picture.
- Origin records stay stale. Once a request crosses tools, updates only flow one way. The requester loses visibility, the intake team loses accountability.
What AI agents gain from a shared context layer
Unito centralizes work data from your CRM, ITSM, dev tools, and PM tools into the work graph of the work management platform where your AI agents already live. Whether that's Asana AI Teammates, Atlassian Rovo, or monday.com Sidekick, they reason on curated, live context and work the queue with confidence.
Talk to salesFeeds the context layer where agents live
Sync every incoming request into the work graph of Asana, Atlassian, monday.com, and other platforms, so their AI triages current cross-tool intake instead of yesterday's queue.
Only the context that matters
Feed agents the fields, records, and context they actually need to categorize and route. Filter out the noise, keep sensitive data where it belongs, and cut the token cost of scavenging every connected tool.
Built for humans and agents together
AI triages, drafts, and routes. Your team reviews, approves, and escalates. Agents take the sorting busywork so your team works the request instead of the queue.
Full intake context with one Unito flow
See how teams succeed with Unito
The context layer for AI cross-tool triage
Real-time inbound sync
Requests appear on the destination side within seconds of being filed, with full context and origin routing preserved.
Public and private comment support
Internal work notes and requester-facing responses stay separate. AI drafts in the right context.
Field mappings for category, priority, and status
The signals AI needs to categorize and route sync natively across tools. Agents work from the same fields your teams use.