AI works the queue, not just the ticket

Unito syncs incoming work between intake tools and the tool where your AI agents live, so agents categorize, respond, route, and keep the origin record updated the moment work lands.


Trusted by Fortune 500 companies and global brands

AI can't triage across tools it can't see

  • Incoming work lands in the wrong place. Requests arrive in the intake tool, but the team that owns the work lives somewhere else. Someone re-types them by hand and the original request stops getting updates.
  • AI agents work only their own inbox. An agent inside the intake tool can't see the destination board. An agent on the destination can't see the intake context. Both work with half the picture.
  • Origin records stay stale. Once a request crosses tools, updates only flow one way. The requester loses visibility, the intake team loses accountability.
“Unito actually pays for itself. We’re saving on ServiceNow licenses and freeing up our IT team to focus on strategic work.” - Loren McDowell, IT Operations Manager at Seko Logistics

What AI agents gain from a shared context layer

Unito centralizes work data from your CRM, ITSM, dev tools, and PM tools into the work graph of the work management platform where your AI agents already live. Whether that's Asana AI Teammates, Atlassian Rovo, or monday.com Sidekick, they reason on curated, live context and work the queue with confidence.

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Feeds the context layer where agents live

Sync every incoming request into the work graph of Asana, Atlassian, monday.com, and other platforms, so their AI triages current cross-tool intake instead of yesterday's queue.

Only the context that matters

Feed agents the fields, records, and context they actually need to categorize and route. Filter out the noise, keep sensitive data where it belongs, and cut the token cost of scavenging every connected tool.

Built for humans and agents together

AI triages, drafts, and routes. Your team reviews, approves, and escalates. Agents take the sorting busywork so your team works the request instead of the queue.

Full intake context with one Unito flow

Full intake context with one Unito flow
Two Way Sync
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The relevant context AI agents need to take reliable action

Live two-way sync across 60+ tools

Automatically align tasks, assignees, due dates, and statuses across tools like Jira, Asana, and monday.com — no platform-switching or duplicated updates.

Fully configurable, no-code

Sync only what matters — from milestones to custom fields. Use rules and filters to tailor your workflows and stay in control.

Enterprise-grade security and control

Sync across product, marketing, business, and delivery tools with an enterprise-ready platform that adapts to your stack.

The context layer for AI cross-tool triage

Real-time inbound sync

Requests appear on the destination side within seconds of being filed, with full context and origin routing preserved.

Public and private comment support

Internal work notes and requester-facing responses stay separate. AI drafts in the right context.

Field mappings for category, priority, and status

The signals AI needs to categorize and route sync natively across tools. Agents work from the same fields your teams use.

Unito Sync Platform

Give humans and AI agents the context they need

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