Unito Two-Way Sync

Jira Data Center and Smartsheet Integration: Deep, Bidirectional Sync

Unito's real-time, two-way sync links Smartsheet and Jira Data Center with enterprise-grade security, full control, and zero coding required.

  • 4.5 on G2
  • SOC 2 Type 2

How teams connect Jira Data Center and Smartsheet

Pick the setup closest to yours. Smartsheet rows sync with any native or custom Jira Data Center work item type.

  • Bugs
    Items sync both ways between Jira Data Center and Smartsheet
    Rows

    Send bugs from project teams to engineering

    When a row is found in Smartsheet, create a matching bug in Jira Data Center and keep them in sync.

    Status, comments and priority sync both ways, so whoever logged the bug in a Smartsheet row follows engineering's fix in Jira Data Center from the sheet.

  • Stories
    Items sync both ways between Jira Data Center and Smartsheet
    Rows

    Show dev progress to project managers

    When a story is found in Jira Data Center, create a matching row in Smartsheet and keep them in sync.

    Status, assignee and due dates update in Smartsheet as engineers move each Jira Data Center story, so project managers track delivery in the sheet they plan in.

  • Tasks
    Items sync both ways between Jira Data Center and Smartsheet
    Rows

    Run shared work across both teams

    When a task is found in Jira Data Center or a row in Smartsheet, create a matching one in the other tool and keep them in sync.

    Due dates and comments sync both ways, so project teams in Smartsheet and engineers in Jira Data Center see the same deadline and the same discussion.

See every field Jira Data Center and Smartsheet support

Trusted by Fortune 500 companies and global brands

Your Jira Data Center-Smartsheet setup in simple steps

Our team works with you to configure your integration needs from start to finish, tailored to your business workflows. Once it's live, Unito keeps everything in sync automatically and your integration stays reliable, simple to adjust and effortless to maintain.

1

Connect your tools

2

Define how data flows

WHEN a task is in Smartsheet
WHERE label equals Push to dev
THEN create matching item in Jira Data Center
AND keep them in sync
Add a new action
3

Set flow conditions

Task title Issue/Task
Due date Due date
Comments Comments
Map automatically
4

Review how fields map across tools

Everything Unito syncs between Jira Data Center and Smartsheet

Choose which tool creates new items and which way each field syncs, so Smartsheet rows can create Jira Data Center bugs while status, comments and priority update both ways. Set rules on field values to decide which rows and bugs sync.

Jira Data Center

Supported object types

  • Tasks
  • Sub-tasks
  • Epics
  • Stories
  • Bugs
  • + All native & custom work item types

Also syncs

  • Comments
  • Attachments
  • Subtasks
  • Rich text

Supported fields

Two-way

  • Summary
  • Description
  • Issue status
  • Assignee
  • Priority
  • Due date
  • Issue type
  • Label
  • Affected version
  • Comment
  • Component
  • Epic
  • Resolution
  • Security level
  • Sprint
  • Story points
  • Subtask
  • Time spent
  • Attachment

One-way (read only)

  • Reporter
  • Fix version
  • Project name
  • Sprint start date
  • Issue number
  • Original time estimate
  • Remaining estimate
  • Sprint end date
  • Link to issue

Smartsheet

Supported object types

  • Rows

Also syncs

  • Comments
  • Attachments
  • Dependencies
  • Hierarchies

Supported fields

Two-way

  • Custom column
  • Parent
  • Primary column

One-way (read only)

  • Created at
  • Modified at
  • Permalink
  • Row ID

Real-time data sync with full control, no coding required

Custom sync rules

Use intuitive rules (conditions or filters) to determine exactly what to sync, such as row status, assignee, labels, and more.

Deep field configurability

Configure your data flow field by field. Map any native or custom field and define flow direction for each.

Full relationship support

Sync hierarchies and related items across tools, keeping linked objects, dependencies, and parent-child relationships intact.

Historical data sync

Your sync doesn't rely on live triggers. Unito rules apply to any object in your tools and can include historical data.

Comment & attachment support

Sync comments across tools with control over private and public visibility, and sync attachments for visibility.

Live data transformation

Transform data in real time with transformers to combine fields, convert HTML to text, extract values, or apply custom string logic via JSON settings.

Enterprise-grade sync without the complexity

Cross-platform integration at scale usually takes weeks or months. Unito delivers reliable sync between Smartsheet and Jira Data Center with a self-serve setup and field-level configurability.

Abstracted complexity

Connect Smartsheet and Jira Data Center with an intuitive, out-of-the-box solution that allows full configurability of your integration. Unito doesn't require custom logic, scripting, or dev-led setup.
Abstracted complexity

Lower total cost of ownership

Most iPaaS tools drive up cost with long rollouts and upkeep. Unito lowers TCO with fast time to value, and no specialized headcount to maintain or scale integrations.
Lower total cost of ownership

Scalability and resilience

Maintain real-time data consistency across datasets of any size. Unito's auto-scaling, intelligent API throttling and automatic recovery ensure uptime even during peak loads and downtimes.
125K work items
in sync
600K500K400K300K200K100K0
W1 W2 W3 W4 W5 W6
Roadmap-to-execution sync 22K items in sync
Bug triage & routing 17K items in sync
Sprint & release coordination 10K items in sync
Abstracted complexity
Lower total cost of ownership
125K work items
in sync
600K500K400K300K200K100K0
W1 W2 W3 W4 W5 W6
Roadmap-to-execution sync 22K items in sync
Bug triage & routing 17K items in sync
Sprint & release coordination 10K items in sync

Enterprise-grade control and reliability

Unito is designed to meet the highest standards of security and performance.

AICPA SOC 2 for Service Organizations

SOC 2 Type 2 certified

GDPR and California Consumer Privacy Act compliance

GDPR and CCPA compliant

  • SSO
  • Secure from end to end
  • Access controls and flow permissions
  • Centralized monitoring tools
  • No data stored by Unito

See how you can sync Smartsheet and Jira Data Center with Unito

Book time with an integration expert who can help solve your specific workflow integration challenges.

What to expect

  • A 15-30 min call to assess your workflow and integration needs
  • A solutions overview of Unito’s sync platform
  • Hands-on help to get started and support your evaluation

Frequently asked questions about Jira Data Center and Smartsheet

Can a new row in Smartsheet automatically create a work item in Jira Data Center?

Yes. Unito’s two-way sync can create a Jira Data Center work item whenever a matching row appears in Smartsheet, based on rules you set. Updates then flow both ways to keep each side current.

Do comments and notes stay visible across Smartsheet and Jira Data Center?

Yes. Unito syncs comments between Smartsheet and Jira Data Center bidirectionally, with control over public and private visibility, so the right context travels with each item and nothing private leaks.

Does Unito support custom fields in Smartsheet and Jira Data Center?

Yes. Unito maps both native and custom fields, and supports custom fields exposed through each tool’s API. You define field mappings and flow direction for every field, no coding required.

Who maintains the integration, and is engineering required?

No engineering required. Unito is fully no-code, so the planner or admin who owns the workflow can build, adjust, and maintain the Smartsheet to Jira Data Center sync without dev-led setup or scripting.

About Jira Data Center

Jira Data Center is a self-managed deployment option for Atlassian designed for large enterprise organizations with complex, mission-critical needs. It offers high availability, scalability, and enhanced administrative control to support massive teams.

Learn more about Unito's Jira Data Center integrations ↗

About Smartsheet

Smartsheet is a work execution platform that combines the familiarity of a spreadsheet with the power of project management. Teams use it to manage projects, automate workflows, and build solutions for everything from simple task tracking to complex portfolio reporting.

Learn more about Unito's Smartsheet integrations ↗
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