How teams connect HubSpot and Jira
Pick the setup closest to yours. Each one works with any native or custom Jira work item type.
-
Tickets
Items sync both ways between HubSpot and Jira
Bugs
Escalate customer-reported bugs to engineering
When a ticket is found in HubSpot, create a matching bug in Jira and keep them in sync.
Status, comments and priority sync both ways, so account teams update customers from the HubSpot ticket without asking engineering where the Jira bug stands.
-
Tickets
Items sync both ways between HubSpot and Jira
Stories
Turn customer feature requests into backlog items
When a ticket is found in HubSpot, create a matching story in Jira and keep them in sync.
Status, description and priority stay in sync, so account teams can tell customers from HubSpot when engineering picks up the Jira story they asked for.
-
Deals
Items sync both ways between HubSpot and Jira
Epics
Kick off delivery work when deals close
When a deal is found in HubSpot, create a matching epic in Jira and keep them in sync.
Each line item on the deal becomes a story under the epic, and description and attachments sync both ways, so engineering builds what sales sold.
Trusted by Fortune 500 companies and global brands
Set up your HubSpot–Jira sync in simple steps
Connect your tools, choose what to sync, and launch your flow. No engineering required.
Connect your tools
Define how data flows
Set flow conditions
Review how fields map across tools
Watch HubSpot and Jira sync both ways
Demo video:
HubSpot and Jira 2-Way Sync
Everything Unito syncs between HubSpot and Jira
Choose which tool creates new items and which way each field syncs, so HubSpot tickets can create Jira bugs while status, comments and priority update both ways. Set rules on field values to decide which tickets and bugs sync.
HubSpot
Supported object types
- Contacts
- Companies
- Deals
- Leads
- Tasks
- Tickets
- Products
- Line items
- Quotes
- Orders
- Invoices
- Fees
- Taxes
- Discounts
- Carts
- Services
- Listings
- Courses
- Subscriptions
- Activities (notes, calls, meetings, emails)
- Projects
- Notes
- Threads & Comments
- Attachments
- All native and custom objects
Also syncs
Threads & Comments
Attachments
Hierarchies
Rich text
Supported fields
Two-way
- Text
- Number
- Rich text
- Drop downs (single and multi-select)
- Date
- Date and time
- URL
- User
- Linked records (Associations)
Jira
Supported object types
- Tasks
- Sub-tasks
- Epics
- Stories
- Bugs
- + All native & custom work item types
Also syncs
Comments
Attachments
Subtasks
Dependencies
Hierarchies
Rich text
Supported fields
Two-way
- Summary
- Description
- Issue status
- Assignee
- Priority
- Due date
- Start date
- Issue type
- Label
- Affected version
- Blocking
- Comment
- Component
- Environment
- Epic
- Fix version
- Resolution
- Security level
- Sprint
- Story point estimate
- Subtask
- Attachment
- Is blocked by
One-way (read only)
- Reporter
- Time spent
- Project
- Sprint start date
- Issue key
- Original estimate
- Remaining estimate
- Sprint end date
- Created at
- Issue ID
- Link to issue
- Updated at
Supported Jira versions
Real-time data sync with full control, no coding required
Enterprise-grade sync without the enterprise-grade complexity
Customer data lives in HubSpot. Engineering work lives in Jira. Connecting them usually means custom middleware or an iPaaS that requires dedicated engineering to deploy. Unito bridges both with no-code sync either team can manage.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- Secure from end to end
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
See how teams succeed with Unito
See how you can sync HubSpot and Jira with Unito
Book time with an integration expert who can help solve your specific workflow integration challenges.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
Frequently asked questions about HubSpot and Jira
Unito keeps HubSpot deals, tickets and tasks in bidirectional sync with Jira tasks, epics and stories, built in a no-code flow. For the full walkthrough, see our HubSpot + Jira setup guide.
No. Unito connects HubSpot and Jira through a no-code interface. You map fields visually without writing API calls or scripts.
Yes. Both HubSpot deals and tickets can sync with Jira issues. Each uses a separate flow with its own field mapping and filters.
Unito supports Jira Data Center and Jira Server as well as Jira Cloud. Your self-hosted instance must be reachable over HTTPS, either through a firewall port, a reverse proxy or an on-premise agent. Note that self-hosted Jira is a premium integration on Enterprise plans.
Bidirectional. Deal stage, ticket priority, task status and Jira issue status sync two-way, and you set flow direction and per-field direction separately. Sync speed depends on webhook support, and not every plan includes live syncing.
Yes. HubSpot custom fields (number, dropdown, date, text and more) map to Jira custom fields by type, and most can fall back to a text field. Each mapping is one-way or two-way on its own, though some fields are forced one-way by tool limits.
Yes to filtering: rules limit a flow to items matching tags, assignees, statuses or custom field values, and every condition must match. A flow covers one Jira project by default; syncing several projects in one flow needs Unito sales.
Yes. Comments and attachments sync between HubSpot and Jira. For most connectors only new comments carry over, not edits to earlier ones. Synced comments post under the flow builder’s account by default, with the original commenter’s name shown in the comment.
About HubSpot
HubSpot is a customer platform that combines CRM, marketing automation, sales tools, and customer service in one connected system. Teams use it to manage the full customer lifecycle from first touch through retention.
Learn more about Unito's HubSpot integrations ↗Popular Tool Pairings
About Jira
Jira is a configurable project and issue tracking platform that allows agile teams to plan, oversee, and manage workflows efficiently. Streamline task management with sophisticated customization capabilities via the Atlassian platform.
Learn more about Unito's Jira integrations ↗