Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Favro at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Favro without the copy-paste
When a Freshservice ticket or incident needs product or engineering work, Unito turns it into a Favro card on the right board automatically. Status, comments, and updates sync both ways, so Support and Product teams stay aligned without re-keying anything.
Schedule your free demoAuto-create Favro cards from tickets
Set rules so qualifying Freshservice tickets, incidents, or service requests instantly become cards on the right Favro board and collection. No manual handoff, no dropped escalations.
Keep both sides in sync as work progresses
As a Favro card moves forward, status changes and comments flow back to the source Freshservice ticket in real time, so agents always see the latest.
Map fields your way
Decide exactly how Freshservice ticket fields land on Favro cards. Map native and custom fields, set flow direction per field, and filter so only the right escalations sync.
See how you can sync Freshservice and Favro with Unito
Join the Support and Product teams already keeping Freshservice and Favro in sync, real-time and both ways. Book a demo to set yours up.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Favro
Built with collaborative planning in mind, Favro helps teams manage projects efficiently and effectively. You can easily organize tasks, manage resources across multiple projects and get real-time visibility into progress.
Learn more about Unito's Favro integrations ↗Popular Tool Pairings
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗Frequently asked questions about Favro and Freshservice
Yes. With rule-based criteria, Unito can create a Favro card whenever a Freshservice ticket, incident, or service request matches your conditions. From then on the two stay synced two-way, so updates on either side carry across.
Yes. Unito syncs comments between Freshservice tickets and Favro cards, and you control visibility so private notes and public replies map the way you want. Comments flow bidirectionally as the conversation develops.
Yes. Unito supports native and custom fields through each tool’s API. You map fields individually between Freshservice and Favro and set the flow direction per field, so data lands exactly where it belongs on both sides.
No coding is required. Unito is fully no-code, so the Support or Product team that owns the workflow can build and adjust the Freshservice-Favro sync themselves through rules and field mapping, with no developers or scripts needed.