Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Basecamp at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Basecamp without the handoff drag
When a Freshservice incident needs a project team, Unito turns it into a Basecamp to-do automatically. Updates, status changes, and comments flow both ways, so Support and Product stay aligned without re-keying or chasing each other for status.
Schedule your free demoAuto-create to-dos from tickets
Qualifying Freshservice tickets and incidents become Basecamp to-dos the moment they meet your rules, landing in the right project so the work gets picked up without manual copying.
Keep both sides in sync as work moves
Status, assignee, and field changes sync two ways between Freshservice and Basecamp, so progress in either tool is reflected in the other in real time.
Close the loop on context
Comments and attachments sync between Basecamp message boards and Freshservice tickets, with control over public and private visibility, so the full thread stays with the work no matter which tool a teammate lives in.
See how you can sync Freshservice and Basecamp with Unito
Book a demo and watch a Freshservice ticket become a Basecamp to-do, with updates syncing both ways while your teams keep working where they already are.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Basecamp
Basecamp is a project management solution used to track assignments, collaborate, and stay organized on projects. It offers a unique array of features such as task lists, message boards, group chat rooms, file sharing, and calendar integration.
Learn more about Unito's Basecamp integrations ↗Popular Tool Pairings
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗Frequently asked questions about Basecamp and Freshservice
Yes. Set rule-based criteria on the Freshservice side and any matching ticket or incident creates a Basecamp to-do automatically. Because the sync is two-way, later changes in either tool keep both items in step.
Yes. Unito syncs comments between the two tools and gives you control over public and private visibility, so internal notes stay internal while shared updates reach both Support and Product teams.
Yes. You can map native and custom fields field by field and set the flow direction for each. Custom-field support is provided through each tool’s API, so your specific data points sync the way you configure them.
You do, with no code. The Freshservice and Basecamp sync is owned and adjusted by the team that uses it through Unito’s rules and field mapping, so there’s no scripting or dev-led upkeep to keep it running.