Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Confluence at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Confluence knowledge spaces
Route Freshservice tickets, incidents, and service requests straight into a Confluence space as living documentation. Engineering and product teams work from up-to-date pages, and resolution details flow back to Freshservice so support stays in the loop.
Schedule your free demoEscalations land where teams document
When a Freshservice incident needs deeper investigation, Unito automatically creates a Confluence page in your reporting or knowledge-base space, so full ticket context lands where engineering and product work.
Updates stay in sync both ways
Edits on a Confluence page sync back to the originating Freshservice ticket in real time, so support agents and authors never work from stale info.
Build a knowledge trail
Every escalated ticket and incident becomes a documented Confluence page, turning recurring Freshservice issues into a searchable knowledge base and a clear record for reporting and audits.
See how you can sync Confluence and Freshservice with Unito
Book a demo to see Freshservice tickets escalate into Confluence pages, with updates syncing both ways in real time and no code to maintain.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Confluence
Atlassian’s Confluence is a robust collaboration platform for anyone who wants to create, organize and share information from a central hub. With features such as collaborative editing and a built-in task manager, it’s ideal for streamlining workflows and fostering team cohesion.
Learn more about Unito's Confluence integrations ↗About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗Frequently asked questions about Confluence and Freshservice
Yes. Unito’s two-way sync can create a Confluence page whenever a Freshservice ticket or incident matches your rules. Updates then flow in both directions in real time, so neither side falls out of date.
Yes. Unito syncs comments between the two tools and gives you control over private and public visibility, so internal notes and customer-facing replies land in the right place on each side.
Yes. Unito maps native and custom fields, and supports custom fields exposed through each tool’s API. You map fields and set flow direction for each, with no code required.
Your team does, with no code. Unito is fully no-code, so the people who own the workflow can build, adjust, and maintain the Freshservice-to-Confluence sync through rules and field mapping without engineering help.