Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
-
"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
-
"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
-
"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
-
"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
-
"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
-
"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Freshservice and Bitbucket at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Dev teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate Freshservice tickets into Bitbucket without copy-paste
When a Freshservice incident needs a code fix, Unito turns it into a Bitbucket issue automatically. Developers work in their repositories while status, comments, and resolution details sync back to the original ticket in real time.
Schedule your free demoEscalate the moment a ticket qualifies
Set rules so only Freshservice tickets that need engineering — by priority, type, or assignee — create Bitbucket issues. The rest stay with Support, and no manual handoff is needed.
Keep Support and Dev on the same page
Updates to a Bitbucket issue flow back to the Freshservice ticket, so support agents see fix progress without leaving their tool.
Map the fields that matter
Decide exactly how ticket priority, descriptions, assignees, and labels map onto Bitbucket issues, and set the direction for each field so both tools carry the context their teams rely on.
See how you can sync Bitbucket and Freshservice with Unito
Book a demo and watch Freshservice tickets become Bitbucket issues in real time, with two-way updates that keep Support and Dev in sync.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Bitbucket
This cloud-based version control system enables developers to collaborate on projects from anywhere in the world. Its Git repository management solution is designed for professionals in search of a central place to collaborate on source code and development flow.
Learn more about Unito's Bitbucket integrations ↗Popular Tool Pairings
About Freshservice
Freshservice is a cloud-based IT service management platform from Freshworks. Designed for IT teams of any size, it streamlines incident, problem, change, and asset management with an intuitive interface.
Learn more about Unito's Freshservice integrations ↗Frequently asked questions about Bitbucket and Freshservice
Yes. Unito’s two-way sync can create a Bitbucket issue automatically whenever a Freshservice ticket meets your rules, then keep both items in sync as either side changes — no manual copying required.
Yes. Unito syncs comments between the two tools and gives you control over private versus public visibility, so each team sees the right context without exposing internal notes they shouldn’t.
Yes. Unito supports native and custom fields exposed through each tool’s API, and lets you map them field by field while setting the flow direction for each so the right data lands on each side.
No. Unito is fully no-code, so the team that owns the workflow can build and adjust the Freshservice-to-Bitbucket sync themselves through rules and field mapping, with no scripting to maintain.