Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
Build ticket escalation workflows in simple steps
Connect your tools, choose what to sync, and launch your flow. No engineering required.
Connect your tools
Define how data flows
Set flow conditions
Review how fields map across tools
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Basecamp and Jira Service Management at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate JSM tickets into Basecamp without the manual handoff
When a Jira Service Management request or incident needs product or project work, Unito turns it into a Basecamp to-do automatically. Updates flow both ways, so Support sees progress and your project teams keep working where they already are.
Tickets become to-dos automatically
Each qualifying Jira Service Management ticket or incident creates a matching Basecamp to-do in the right project, so nothing waits in a queue for someone to copy it across by hand.
Status stays in sync on both sides
As a Basecamp to-do progresses, its Jira Service Management ticket reflects the change in real time, so Support never chases Product for an update.
Context travels with the work
Comments, attachments, and key fields move with every escalated ticket, so your Basecamp project teams get the full picture without opening Jira Service Management or pinging the Support team.
See how you can sync Basecamp and Jira Service Management with Unito
Start syncing Basecamp and Jira Service Management on any plan, no commitment. Set up real-time two-way sync in minutes and scale only when you're ready.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Basecamp
Basecamp is a project management solution used to track assignments, collaborate, and stay organized on projects. It offers a unique array of features such as task lists, message boards, group chat rooms, file sharing, and calendar integration.
Learn more about Unito's Basecamp integrations ↗Popular Tool Pairings
About Jira Service Management
Jira Service Management is Atlassian's IT Service Management (ITSM) platform. IT, support, and operations teams use it to handle incidents, service requests, changes, and the knowledge and assets behind them.
Learn more about Unito's Jira Service Management integrations ↗Frequently asked questions about Basecamp and Jira Service Management
Yes. Unito’s two-way sync can create a Basecamp to-do from each Jira Service Management ticket that meets your rules, and keep both items in sync as they change. You set the criteria for which tickets escalate.
Yes. Unito syncs comments between the two tools and gives you control over private and public visibility, so your teams share the right context without exposing internal notes.
Yes. Unito maps native and custom fields supported through the API, and you set the flow direction for each field. That lets you carry the ticket details your Basecamp project teams need.
You do, no code required. Unito is built for the team that owns the workflow, so you can adjust rules, field mappings, and what syncs between Basecamp and Jira Service Management without engineering help.