Zendesk + Airtable Integration

Connect your support team to the rest of your organization with Unito’s deep, two-way Airtable-Zendesk integration. Sync tickets, bases, assignees, custom fields, and more to track and automate client requests, bug reports, upgrade opportunities, and so much more.

Image representing Zendesk-Airtable integration

What can you sync between Airtable and Zendesk?

Text field Two-way sync arrow Subject
Collaborator One way sync arrow (left) Submitter
Collaborator One way sync arrow (left) Requester
Collaborator Two-way sync arrow Members
Date Two-way sync arrow Due date
Date Two-way sync arrow Date Custom Field
Date Two-way sync arrow Start date
Single Select Dropdowns Two-way sync arrow Status
Single Select Dropdowns Two-way sync arrow Ticket Type
Single Select Dropdowns Two-way sync arrow Dropdown Custom Fields
Short Text and Long text Two-way sync arrow Custom Fields
Short Text and Long text Two-way sync arrow Notes
Short Text and Long text Two-way sync arrow First Note
Multi-Select Dropdowns One way sync arrow (right) Multi-Select Dropdown
Multi-Select Dropdowns Two-way sync arrow Tags
Text field One way sync arrow (left) Attachments

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How Unito works

Connect

Connect the tools your team relies on every day. Unito supports dozens of integrations, with more being added monthly. And they're all two-way by default, meaning information can flow back and forth in real-time.

Craft

Craft your ideal workflow, customized to your needs. Unito supports more fields — like assignees, comments, custom fields, attachments and subtasks. You can also map fields and build flexible rules to perfectly suit your use case.

Launch

Launch and reap the rewards. Get accurate info in the right place, at the right time, save hours on busywork, and align your team — giving them the freedom to focus and achieve more than ever.