How to Set Up a ServiceNow-Salesforce Integration (2 Methods)
ServiceNow and Salesforce are widely used in enterprise-sized organizations, but need an integration to work together. Here are some options.
How to Create an Azure DevOps Roadmap in Other Tools
If you manage projects in Azure DevOps, you’re likely someone who prefers to minimize the amount of tracking in project plans while following an Agile methodology. Azure DevOps (or ADO) offers a range of options […]
Salesforce Case Management – Best Practices from A Service Cloud Consultant
Urgency is the name of the game when it comes to Salesforce case management in Service Cloud. The initial response time to a customer’s problem is the most crucial factor, often making the difference between […]
How to Share a Google Calendar With Your Team (2 Methods)
Scheduling meetings of any kind without a shared calendar can be a pain. Learn how to skip the back and forth with a smarter, synced Google Calendar.
How to Sync Asana tasks to Azure DevOps Work Items with Automated 2-Way Updates
Here’s how to quickly connect Azure DevOps and Asana to sync work items and tasks with automated 2-way updates whenever changes are made.
Smartsheet Integration Guides and Tutorials With 2-Way Sync
How’s your workflow’s IQ? Does your workflow power through any challenge you can throw at it or does it stumble right out the gate? Mixed metaphors notwithstanding, you need the top tools, the best techniques, and some agility to build dream workflows.
Here’s how you can do that with Smartsheet and Unito.
CRM and Pipeline Management for Content Marketers: Measuring Success with Lauren Lang
How does content marketing impact an organization’s success? How should content marketers think about CRM and pipeline management? These questions are hotly debated across channels where marketers gather to discuss strategies and tactics for helping […]
Make vs. Zapier: How Should You Automate Your Workflow?
Can your workflow survive without automation? Find out in this breakdown comparing Zapier and Integromat (now known as Make).
The 8 Best Cloud Integration Platforms and Services
Cloud integration platforms allow anyone to set up integrations for their tools without technical skills. Here are some of the best.
What is IT Service Management (ITSM)?
IT service management (ITSM) refers to the practical services, routines, and software owned by a modern IT department. Here’s what that looks like in 2024.
How to Connect ServiceNow to Smartsheet Easily With 2-Way Updates
Here’s how to configure a no-code 2-way flow that turns ServiceNow records or incidents into Smartsheet rows and back with real-time updates.