To see cards on multiple boards in one place, consider building a Trello master board.
Trello + Zendesk Integration
Unito’s Trello and Zendesk integration makes it easier for customer service teams to collaborate with teams across the organization.
How this integration works:
How Unito works:
1. Sign up
Sign up to Unito and authorize access to both Trello and Zendesk.
2. Choose what to sync
Select Trello and pick the board you want to sync. Then pick the destination group within Zendesk (or vice versa).
3. Filter
If you don’t want to share everything between the tools, add rules to specify which boards, groups, tickets, and cards you want to sync.
4. Map your fields and launch
Unito will attempt to match fields on your behalf but you should review and adjust as needed. Then “create flow” and you’re done.
What Unito syncs:
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|
|
|---|---|---|
| Title | 
|
Title |
| Description |
|
Description |
| Comments |
|
Internal notes |
| List |
|
Status |
| Member |
|
Assignee |
| Labels |
|
Tags |
| Due date |
|
Task due date |
| Attachments | 
|
Description footer |
For a complete list on how we can connect your Trello and Jira workflows, visit our guide.
Why Unito?
Two-way sync
Unito is the only tool that provides full, bi-directional sync (information flows both ways).
Deep integrations
Unito’s integrations go deeper, with the ability to sync comments, custom fields, and more.
Easy to set up
Unito is self-serve and can be set up in minutes by anyone, no coding required.
Dedicated customer support
Unito’s customer support team has a 95% customer satisfaction rating.
Very secure
We use the OAuth standard to access your tools and we don’t store your data.
"Unito multiplies by 100 the value I can get out of Trello."
Trello and Zendesk tips:
How to Build a Master Board in Trello
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A perfect ticket escalation workflow means the customer barely notices the difference. No matter how many teams the ticket has to get through or how much back-and-forth happen between them the customer knows they’re getting excellent service. Here’s how you can live that dream with Unito.
