Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between ServiceNow and Teamwork at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate ServiceNow incidents into Teamwork without the handoff lag
When a ServiceNow incident or change request needs a fix, Unito turns it into a Teamwork task on the right task list automatically. Support and Product work from their own tools while status, comments, and details stay in sync both ways.
Schedule your free demoRoute incidents to the right project
Rules send each ServiceNow incident, case, or catalog task to the matching Teamwork project and task list, so engineering picks up escalations in context without manual ticket re-entry.
Keep both sides updated in real time
As Teamwork tasks progress, status and field changes flow back to the linked ServiceNow incident, so agents see the latest without leaving ServiceNow.
No more duplicate work
Stop copy-pasting between tools. Comments, attachments, and updates sync bidirectionally between ServiceNow and Teamwork, giving Support and Product one shared source of truth on every escalation.
See how you can sync ServiceNow and Teamwork with Unito
Book a demo and see how Unito escalates ServiceNow incidents into Teamwork tasks with live, two-way sync your Support and Product teams will trust.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗About Teamwork
Teamwork is a cloud-based project management platform designed to help users collaborate on tasks of any size with features such as: file sharing, messaging, task assignment, time tracking and reporting.
Learn more about Unito's Teamwork integrations ↗Frequently asked questions about ServiceNow and Teamwork
Yes. With rule-based criteria, Unito creates a matching Teamwork task whenever a ServiceNow incident meets your conditions, and keeps both items synced two-way as they change.
Yes. Unito syncs comments across both tools and gives you control over private and public visibility, so each team sees the right notes on the linked incident and task.
Yes. Unito supports native and custom fields via API, letting you map any field between ServiceNow and Teamwork and set the flow direction for each one.
No. Unito is fully no-code, so Support or Product owners can build, adjust, and maintain the ServiceNow-Teamwork sync with rules and field mapping, without scripting or dev support.