Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between ServiceNow and ProductPlan at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Turn ServiceNow incidents into roadmap-ready work
When a ServiceNow incident or change request signals a product problem, Unito escalates it straight into ProductPlan as a bar on the right lane. As the roadmap progresses, status and notes flow back to ServiceNow so Support stays informed.
Schedule your free demoEscalate without manual re-entry
Qualifying ServiceNow incidents and cases create ProductPlan bars automatically, so Product sees real customer demand without copying tickets by hand.
Keep Support and Product aligned
Updates on a ProductPlan bar sync back to the source ServiceNow incident, so agents always know where escalated work sits on the roadmap.
Route only what matters
Rule-based filters decide which ServiceNow incidents, change requests, and catalog tasks reach ProductPlan, so only validated, high-priority items land on your lanes and roadmaps.
See how you can sync ProductPlan and ServiceNow with Unito
Book a demo and watch ServiceNow incidents flow into your ProductPlan roadmap in real time, with updates synced both ways.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About ProductPlan
ProductPlan is a roadmap software platform for building and sharing visual product roadmaps. Teams use it to plan strategy, prioritize initiatives, and communicate timelines to stakeholders across the company.
Learn more about Unito's ProductPlan integrations ↗About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about ProductPlan and ServiceNow
Yes. Unito’s two-way sync uses rule-based criteria to create a matching ProductPlan bar whenever a qualifying ServiceNow incident appears, and keeps both sides in sync as work progresses — no manual re-entry.
Yes. Unito syncs comments between ServiceNow and ProductPlan and gives you control over private versus public visibility, so each team sees the right context without exposing internal notes.
Yes. Unito maps native and custom fields between the two tools, with custom-field support available through their APIs. You set field mappings and flow direction for each field with no code.
Your team does, no developers required. Unito is fully no-code, so the person who owns the ServiceNow-to-ProductPlan workflow can adjust rules, field mappings, and filters themselves at any time.